Job Description

Documentation Specialist

Location: Jacksonville, FL (On-site)
Salary Range: $50,000 - $60,000
Benefits: 17 PTO Days and 11 Paid Holidays

The Documentation Specialist will support the Navy Drug Screening Laboratory (NDSL) by managing laboratory records, reviewing chain of custody documentation, maintaining compliance with operating procedures, and responding to customer inquiries. This role requires strong attention to detail, organizational skills, and the ability to handle sensitive information in a secure environment.

Key Responsibilities

• Review and enter chain of custody information into the Laboratory Information Management System (LIMS).
• Audit laboratory batch records and documentation for completeness and compliance.
• Maintain, file, retrieve, and securely dispose of records in accordance with established procedures.
• Track and respond to inquiries from military units, legal authorities, attorneys, and other authorized customers.
• Prepare documentation packages and professional correspondence for external requests.
• Maintain records of all customer inquiries and responses.
• Comply with all NDSL safety, security, and confidentiality requirements.

Qualifications

• High school diploma required; Associate's or Bachelor's degree preferred.
• Experience in administrative support, records management, document control, laboratory support, or a related field.
• Strong organizational, communication, and data entry skills.
• Ability to handle confidential information with discretion.
• Proficiency with Microsoft Office and electronic recordkeeping systems.

Benefits:
• PTO
• Holiday Pay
• 401K with a 4% Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life & AD&D
• Voluntary Life AD&D
• Short-term Disability
• Long-Term Disability
• Health Savings Account
• Flexible Spending Account (Health and Dependent)
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program (EAP)

We are committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.