Job Description

Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Documentation & Invoicing Executive to join their team.

Documentation & Invoicing Executive

Responsibilities

• Priced all shipment correctly and invoice is retriggered to SAP/ JDE for invoicing, hence, billing the customer timely for all purchase/ sales orders received in the system
• When there is any additional operation cost incurred, it is validated with order management with remark updated in the system to support cost tracking and hence, payment.
• Ensure replenished orders is costed correctly in Cw1
• Ensure the team invoice customers on delivery orders from the hub.
• Ensure the team reconcile invoices against picked orders for the day.
• Monitor and capture invoicing errors, thereafter, evaluate and determine impact to customers and hence, share with Customer Service to advise customers on alternatives/ solutions.
• Organize and ensure timely filing of invoicing related documentation in accordance to audit requirement.
• Ensure all bookings has their VGM/ Shipping Instruction submitted timely to the carriers so that shipment can be plan and loaded as per booked schedule.
• Ensure all Shipping Instruction is validated and that it tallies with customer’s requirement.
• Prepare all shipment documents and follow up with suppliers for the relevant shipping documents, thereby tallies and are accurate, thereby meet the customer’s requirement.
• Attached all documents to the PO in the system, such as CW1 so that customer can retrieve from the system.
• Monitor and capture documentation deviations, thereafter, evaluate and determine impact to customers and hence, share with Customer Service to advise customers on alternatives/ solutions.
• Organize and ensure timely filing of documentation in accordance to audit requirement.
• Communicate politely with suppliers and service providers by email, letter, face to face and telephone.
• Maintain accurate and timely records of correspondences or discussions with customers.
• Liaise and coordinate with internal resources to offer constructive solutions to satisfy/ support the customers’ requirement.
• Communicate closely with internal stakeholders such as Customer Service, Key Account Managers and other key stakeholders, to manage their expectation in alignment to our service agreement with the customers.
• Develop and maintain effective working relationship across functions to meet and / or exceed customers’ requirements
• Provide feedback on internal improvements.

Requirements

• Minimum Diploma in Business Administration or other discipline.
• Strong interpersonal skills to enable effective cross functional teamwork.
• Good spoken and written communication skills.
• Self-starter and fast learner who can work independently.
• Quick to act, adapt to changes quickly.
• Ability to plan and prioritize work.
• Ability to work well under pressure.
• Customer oriented and result focus.
• Excel/ words savvy.
• Experience in order processing, preferably in a supply chain function.
• Will be an advantage if has experience in using CW1 system.

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.

For more jobs, please visit our website: www.delken.com.hk.

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