
Join us as a Document Processor
We’ll look to you to deliver successful outcomes for your customers by tracking down lost and missing safe custody items
You’ll be reviewing safe custody items to accurately collect information in order to help us trace owners
You’ll be able to showcase your knowledge and enthusiasm as you deal with items on a daily basis
This role does not meet Skilled Worker sponsorship requirements
This is an office first job and all of your time will be spent on site at our centre
We're offering this role as a fixed term contract ending on 31st December 2026
As a Document Processor, you’ll be reviewing documents to identify key information. We’re looking for someone with strong attention to detail, who enjoys being accurate in their work and can correctly track down information from a wide range of documents.
Your day-to-day will include:
Reconciling items received to ensure all are accounted for
Collecting the required information from a variety of items
Reviewing processes which could be automated or enhanced to improve the business experience
In order to excel in this role, you’ll have strong attention to detail together with the ability to accurately locate and interpret information that may be new to you. You’ll work well in a fast-paced environment and have good organisational skills to deliver to deadlines. If you have experience of working with deeds, wills, investment or insurance documents this would be an advantage.
You’ll also demonstrate:
The ability to interpret information, extract key parts and accurately update bank systems
Excellent written communication skills
Willingness to work in a detail focussed role for an extended period of time
An awareness of the need to maintain the highest standards of security at all times
You’ll join us on a competitive starting salary of £27,090 , pro rata for the hours you work.
You’ll also benefit from:
A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
A generous holiday entitlement of 33 days, pro rata for hours worked
A monthly contribution to your retirement fund
To find out more about the benefits we offer, check out our rewards and benefits page
Hours
35
Job Posting Closing Date:
Job Posting Closing Date is not yet published.Ways of Working:Office First

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.