Job Description

The Quality Assurance Documentation Coordinator supports the Quality department by managing the creation, revision, filing, and distribution of quality related documentation. This role ensures that all records are accurate, confidential, and readily accessible, while adhering to state, federal, and ISO requirements and involves preparing customer data books, handling certifications, maintaining electronic and physical records, and supporting the overall quality assurance program through effective communication and problem solving. The coordinator works closely with engineering, production, and warranty teams to compile data books, certifications, and non-conformance reports. Onsite work.

• Review, scan, electronically file, compile, and publish quality documents in accordance with company procedures.
• Assist in writing, formatting, and maintaining technical and quality system documentation.
• Prepare customer Data Books (electronic and physical) and compile required certifications (NDE, material, heat treatment).
• Verify, scan, and file quality‑related documents, ensuring proper electronic storage and confidentiality.
• Retrieve archived files and return them to appropriate storage locations as needed.
• Support data gathering, tracking, and communication for non‑conforming products, warranty claims, and NCRs.
• Perform transactions in multiple software systems, maintaining accurate revision control.
• Proactively identify and resolve documentation issues with minimal supervision.
• Ensure compliance with state and federal law, ISO Quality Program, company policies, and safety/environmental regulations.
• Perform other work‑related tasks as assigned.
• High school diploma or equivalent, required.
• Associate’s degree or higher in a related field, preferred.
• Minimum 2 years of experience in document control, quality assurance, or related administrative role.
• Knowledge of ISO quality standards and document management procedures.
• Excellent written and verbal communication skills in English.
• Proficiency with document management software, Microsoft Office Suite, and electronic filing systems.
• Ability to maintain confidentiality of sensitive records.
• Detail‑oriented with strong organizational and time‑management skills.
• Problem‑solving mindset and ability to work independently.
• Familiarity with NDE, material, and heat‑treatment certification documentation is a plus.
• Commitment to adhering to safety and environmental regulations.