Job Description

This position will support the Indiana, Kentucky & Tennessee area. Applicants must live within this area to be considered.

DVM/VMD or equivalent is required.

and Qualifications:

In partnership and support with the Director of Veterinary Quality (DVQ), the Doctor Mentor creates a welcoming and supportive community for doctors to learn and grow. In service to doctor retention and engagement, the Doctor Mentor will provide guidance and constructive clinical feedback to Associate Doctors, Coach Doctors and cohorts.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Meets with doctors on a regular basis to discuss and provide guidance on growth opportunities, career paths, and career planning.
• Builds relationships with doctor mentees, establishing trust and rapport to assist them with setting goals, creating action plans, and tracking progress towards achieving career goals in partnership with their line manager.
• Partners with the DVQ in support of engagement and retention to identify and determine ongoing doctor development and growth needs including clinical skills, clinically relevant leadership competencies, medical quality, and career goals within the assigned markets.
• Partners with the DVQ to build action plans with goals and measurements of success based on coach and associate doctor development and support needs.
• Assesses skills, knowledge and ability at market or individual level to select the appropriate programs and resources to address gaps in clinical and functional areas for coach and associate doctors.
• Identifies learning needs and aligns with the appropriate subject matter experts to improve work experience, engagement and skills for coach and associate doctors.
• Fosters community and builds networks among doctors and coaches internal to Banfield and partnerships across the Mars Veterinary Health (MVH) ecosystem.
• Facilitates case discussions and provides guidance, insight and constructive clinical feedback.
• In partnership with the DVQ monitors progress and initiates intervention strategies when additional support or referral is needed based on unique understanding or needs of the individual.
• Provides guidance and support to doctor mentees to overcome obstacles and challenges by offering clinical advice and feedback on strengths and areas for improvement.
• Encourages doctor mentees to develop skills, knowledge, and confidence to pursue their goals by providing resources, tools, and networks to help doctors succeed
• Validates coach readiness for Coach Doctor Certification.
• Remains current on best practices in advising/retention and provide support to the business as appropriate.
• Collects data and provide insight and recommendations to improve program effectiveness, doctor experience, development, and retention.
• Other job duties as assigned.

Special Working Conditions:

• This position requires 75% travel.
• Ability to work at a computer for long periods of time.
• Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.
• The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience, Education and/or Training:

• DVM or VMD is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• A minimum of five years of experience advising and developing performance in a veterinary environment are required.
• Veterinary license in the state of residence and a willingness to acquire a veterinary license in other state(s) within this role’s geographic scope are required.
• Strong interpersonal, communication, and problem-solving skills with a passion for mentoring and education are required.
• Demonstrated ability to work cross-functionally with strong teamwork and collaboration skills are required.
• Excellent planning and prioritizing skills are required.
• Easy adaptability to different communication, working styles and needs is required.
• Ability to work well in an ambiguous environment is required.
• Strong confidentiality and ethical standards are required.
• Experience with Office 365 Suite is required.

Salary Range:

The pay range for this role is $118,796 - $163,344.

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.

Benefits:

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: 

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
• Associate Life Insurance (company-paid) & Supplemental Life Insurance Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*). 

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT