Job Description

The Dock Solutions Technician Apprentice supports the installation, service, repair, and inspection of commercial and industrial overhead doors, loading docks, dock leveling systems, and related warehouse equipment. This entry-level position is designed for individuals looking to build a career in the dock and door industry through hands-on training, mentoring, and field experience.

Essential Job Duties and Responsibilities

• Assist with the installation, service, and repair of commercial and industrial doors, door operating systems, loading docks, and dock leveling equipment.
• Perform preventative maintenance on Bailey equipment and systems at customer locations under the guidance of experienced technicians.
• Help diagnose and troubleshoot basic mechanical and electrical issues related to dock and door equipment.
• Support quality checks to ensure proper installation, balance, operation, and safety of equipment.
• Represent Bailey professionally while onsite by providing prompt, courteous, and safe service to customers.
• Maintain a clean, organized, and safe work environment, including proper use of tools and equipment.
• Complete required paperwork, service documentation, and reports accurately and on time.
• Perform other duties and assist with special projects as assigned.

Requirements

The individual in this position should be dependable, safety-minded, and willing to learn. The ideal candidate is personable, mechanically inclined, and able to work well with customers, teammates, supervisors, and other vendors.

Education / Training / Experience

• High school diploma or GED required.
• Technical school coursework or hands-on experience in mechanical, industrial, or maintenance-related fields preferred but not required.
• Prior experience with tools, mechanical repairs, industrial maintenance, or construction is a plus.
• On-the-job training will be provided.

Skills, Knowledge, and Abilities

• Basic mechanical aptitude and willingness to learn new skills.
• Ability to follow instructions, safety procedures, and standard work practices.
• Good communication and customer service skills.
• Strong work ethic with reliable attendance and punctuality.
• Ability to work as part of a team and gradually become comfortable working independently.
• Comfortable working at heights and in warehouse or industrial environments.

Licenses or Certifications Required

• Valid Driver’s License and acceptable driving record.