Job Description

The Dock Solutions Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.

Essential Job Duties and Responsibilities:

• Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area.
• Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems.
• Perform preventative maintenance on Bailey equipment and systems at customer sites.
• Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits.
• Ensure quality through checking for proper installation, balance, and clearance.
• Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service.
• Handle other duties and special projects as assigned.

Requirements

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.

Education/Training/Experience:

• A technical school certificate or equivalent experience in mechanical repairs
• A minimum of two (2) years experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.
• Experience in welding, steel fabrication, and electrical.

Skills, Knowledge, and Abilities:

• Strong mechanical skills
• Great communication skills
• Good, safe work habits
• Strong diagnostic and repair skills
• Able to work with minimal or no supervision in the field

License(s) or Certification(s) Required:

Valid Driver’s License