Job Description

The Dock Associate I is responsible for following the day-to-day operations of the internal warehouse operations, and quality control functions. This position will follow all warehouse policies, maintain daily workspace standards, and successful completion of all daily tasks. The Dock Associate I will assist with all outbound/inbound functions, physically packing and loading/off loading, with proper labeling and packing of all trucks. This position is responsible for adherence to national warehouse standards and ensures orders are completed in a timely manner. The Dock Associate I reports to the Manager, Dock Operations.

Key Job Responsibilities

Warehouse & Asset Management

• Assist the department manager with all inbound/outbound activity in the facility.
• Work closely with dock Associate II and department manager in the execution on delivering and receiving client owned property.
• Maintain department and company quality control.
• Properly label all shipments with appropriate information.
• Assist with assembly & disassembly of client & company owned event assets.
• Proper use of organizational skills, time management, and safety policies and procedures.
• Provide continuous feedback to manager, and team members on incoming/outgoing freight.
• Work closely with Dock Associate II and department manager to meet the service needs, ensuring all expectations are met.
• Meet tight deadlines while maintaining quality.
• Other duties assigned.

Safety

• Follow all applicable OSHA and corporate safety protocols and regulations.
• Enforce best practices with safety; use of tools, machinery, equipment while providing training on safety gear and procedures.
• Maintain a safe working environment by maintaining a clean, organized workspace.

Job Qualifications

• High School Diploma or GED required
• 0-2 years of experience in warehouse or supply chain
• Strong critical thinking skills
• Strong work ethic, enthusiasm, and positive attitude
• Excellent verbal and written communication skills
• Excellent organizational and time management skills with the ability to meet or exceed multiple concurrent deadlines

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Warehouse

Work performed in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the warehouse Department, work completed in an environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Pay Range: $17.06 - $22.18

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

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