Job Description

Reno Orthopedic Center wants you to join the team as a DME Technician! We are seeking an enthusiastic and dedicated team member To provide splinting services, fitting braces, and applying other DME for the treatment of patients. at our Main location - 555 N. Arlington Ave!

Who are we?

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
• We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
• We value kindnessas a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

In this role, you’ll take the lead in applying and fitting splints, braces, and a variety of Durable Medical Equipment (DME), while also providing hands-on care such as suture removal and appropriate wound management. You’ll guide patients in the proper use and maintenance of equipment—including braces, crutches, canes, and walkers—and ensure all Proof of Delivery documentation is completed. Your attention to detail will shine as you accurately document care and related charges in the electronic medical record. You’ll also help keep the clinic running smoothly by preparing and maintaining DME and supply rooms, and stepping in to room patients when needed to support efficient clinic flow.

A Day in the Life

• Apply and fit splints, braces, and other Durable Medical Equipment (DME);
• Remove sutures and provide other wound care as applicable;
• Educate patients on the use and care of DME such as braces, crutches, canes, walkers and other equipment and ensure patients sign Proof of Delivery (POD);
• Document the care administered and charges into the patient’s electronic medical record;
• Set-up, prepare and maintain DME and supply rooms;
• Room patients when needed to maintain clinic flow.

Requirements

Minimum Qualifications

Certifications/Education

• High School Diploma/GED

Knowledge of:

• Customer service principles;

• HIPAA regulations and procedures;

Travel: This position may require travel to other clinic locations based on manager discretion.

Benefits

At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

Why chose ROC? Full time benefits include:

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability and life insurance
• Health and fitness program
• Employee events
• Coffee shop onsite (main location)

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth at Reno Orthopedic Center

“ROC doesn’t just talk about values — they live them. Every day here feels like a chance to do meaningful work with people who truly care."

- Mandy Metcalf, ROC Team Member