Bushwise

DMC Retail Travel Specialist

Bushwise  •  South Africa (Hybrid)  •  2 months ago
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Job Description


NOW HIRING: DMC
RETAIL TRAVEL SPECIALIST
Sandton, Johannesburg, Hybrid
Permanent | Travel & Tourism


A dynamic opportunity is available for a
DMC Retail
Travel Specialist
to join a fast-paced reservations team, designing and
managing bespoke safari itineraries for international clients.


This role is ideal for a detail-oriented, service-driven
professional with strong sales ability and a passion for creating exceptional
travel experiences.


Key Responsibilities:
• Design and craft tailor-made itineraries
• Manage the full reservations process from quotation to final documentation
• Ensure bookings meet guest expectations and budget requirements
• Communicate clearly with agents, suppliers, and internal teams
• Handle bookings efficiently from enquiry through to invoicing
• Proactively sell travel products and enhance guest experiences
• Work rotational shifts (early/late) and emergency duty as required
• Maintain a calm, professional approach when assisting clients
• Ensure accuracy, attention to detail, and timely delivery of all services

Personal Attributes:
• Passion for travel
• High attention to detail and strong time management
• Proactive, adaptable, and solution-driven mindset
• Strong interpersonal and teamwork skills
• Ability to work under pressure with a sense of urgency
• Willingness to learn, share knowledge, and continuously improve


Requirements


Requirements:


• 3–5 years’ experience in tour consulting or travel reservations
• Strong knowledge of Southern and/or East African destinations
• Experience with reservation systems (Tourplan)
• Proficiency in MS Office and tools such as WETU
• Strong communication, organisation, and problem-solving skills
• Ability to manage multiple bookings and deadlines


Benefits


50% medical aid and provident fund
Commission
Bushwise

About Bushwise

Your wild career starts OUT HERE!

At Bushwise, we offer professional safari, wildlife, and conservation courses designed to turn your passion for the wild into a thriving career.

We provide world-class training, real-world experience and 360-degree recruitment support to ensure you land your dream job!

🐾 97% employment rate

🐾 Only Bushwise trains to NQF4

🐾 Employment guarantee

🐾 Exclusive IFGA Southern Africa provider

🐾 Award-winning trainers

🐾 Trusted for 20+ years

*Bushwise Foundation Grants are available to cover up to 40% of course fees.

Industry
Education & Training
Company Size
51-200 employees
Headquarters
Hoedspruit, ZA
Year Founded
2006
Website
bushwise.co.za
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