Job Description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Monday-Friday 7am-4pm

This position has the capability of going to a hybrid schedule after required training period.

Essential Functions:

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities:

• Analyze data to ensure all billing information is complete and accurate.
• Knowledge of ABN’s.
• Previous experience with obtaining prior authorizations.
• Follow-up on inquiries from patients, as needed.
• Distribution of departmental mail.
• Provide excellent customer service.
• Completion of training needed to become signed off on data entry requirements.
• Learn the billing front end system & become aware of all systems involving the billing function.
• Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
• Begin assisting with 135 follow up.
• Accurate data entry to include typing 50 WPM.
• Additional responsibilities, as needed.

Qualifications:

Required Knowledge:

• Previous experience with obtaining prior authorizations.
• Accurate data entry to include typing 50 WPM
• Good computer skills and ability to adapt to using multiple computer systems.
• Able to take instruction from a variety of sources without adversity.

Required Experience:

• Previous experience with obtaining prior authorizations.
• Accurate data entry to include typing 50 WPM
• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to analyze data.

Special Requirements:

• Must be able to maintain a professional attitude under heavy workload and in stressful situations.
• Must be able to work OT, when needed.

Physical and Mental Requirements:

Ability to sit for long periods of time

66498

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.