Job Description

Requisition No: 867387

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS MANAGER - SES - 80080093

Pay Plan: SES

Position Number: 80080093

Salary: $2,276.20 Bi-Weekly

Posting Closing Date: 01/14/2026

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The Department of Juvenile Justice Salutes our heroes.

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We value the service given to our country and support the hiring of service members and military spouses.

LOCATION, CONTACT AND SALARY INFORMATION:

Location: This position may be located in Tampa or Orlando, Florida.

Starting Salary $2,276.20 Bi-weekly (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person: Melissa Johnson (813) 928-6183, melissa.johnson@djj.state.fl.us

This position will serve as the Bureau of Monitoring and Quality Improvement Central Region Monitoring Supervisor; responsible for overseeing the regional monitors in the north region.

Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management.

DUTIES AND RESPONSIBILITIES:

The duties of this position include, but are not limited to:

This position will serve as a Bureau of Monitoring and Quality Improvement Regional Supervisor assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities.

• Supervise employees, spends most of the time communicating with, motivating, training, and evaluating employees, planning, and directing employee’s work.
• Directly responsible for the hiring, orientation, training, and supervision of staff in the region
• Responsible for developing the regional annual compliance and supplemental monitoring schedule and assigning monitors to conduct reviews.
• Ensures all applicable juvenile justice programs and services in the applicable Monitoring and Quality Improvement region receive at least one annual compliance review and applicable supplemental review(s).
• Aids and supports the Monitoring and Quality Improvement staff.
• Consults with the Prioritization and Planning unit to determine monitoring requirements and frequency of monitoring events.
• Responsible for reviewing and editing all annual compliance reports and supplemental monitoring summaries to ensure their accuracy and timely completion.
• Provides training and consultation to Department staff in monitoring services.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledgeable in Department of Juvenile Justice policies and procedures, the continuum of care of services and systems

Knowledge of basic management principles, leadership techniques, and ability to supervise employees

Knowledgeable and ability to understand and apply rules, regulations, policies, and procedures relating to operational activities

Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter

Ability to communicate effectively verbally and in writing

Ability to work independently and to plan, organize and coordinate work assignments

Ability to assess training needs

Understand computer technology and systems applications of Word, Excel, PDF/Adobe, and other functional software programs such as Tableau and Access

Ability to travel

PREFERRED QUALIFICATIONS:

Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience and 2 or more years of supervisory experience

Two or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred

Three or more years of contract monitoring, contract management, and/or contract procurement experience

Previous audit or monitoring experience is preferred

SPECIAL NOTES:

Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates

Some positions in the occupation may be responsible for coordinating work and supervising employees

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restrictions are acceptable, provided the driver wears corrective lenses

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.