Join our Security team as a Divisional Security Manager, where you'll play a key role in driving a safe and secure environment for our colleagues and customers. You’ll act as the proactive point of contact across a divisional portfolio of stores and regions, helping to embed a strong culture of safety, consistency and accountability. Working closely with Store, Regional and Divisional stakeholders, you’ll champion the smart use of security tools, data and processes to reduce risk, improve compliance and enhance customer service across all security touchpoints. We're looking for someone with strong retail security experience, excellent stakeholder engagement skills and the ability to translate data into meaningful actions that drive real results.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

Your key accountabilities will include:

• Driving a strong culture of safety and security accountability across the division through colleague engagement and process execution

• Using divisional dashboards to target high‑risk stores, improve metrics and report back on performance

• Ensuring effective utilisation and compliance of all security tools and resources, including SPO, SOC, Auror and Body Worn Cameras

• Supporting stores with escalation of security maintenance issues to ensure swift resolution in line with SLA expectations

• Delivering data‑led store visits, risk assessments and incident response activity to identify risks and drive improved security behaviour and culture

Your skills and experience will include:

• Strong experience as a retail security professional with knowledge of multi‑site operational environments

• Understanding of retail risk, police processes and wider criminal justice frameworks

• Excellent communication, coaching and stakeholder engagement skills

• Confident analysing data, using dashboards and presenting insights clearly to senior stakeholders

• Ability to prioritise, manage critical timelines and deliver engaging training and security workshops

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation

• Competitive holiday allowance with the option to buy more

• Discretionary bonus schemes linked to your performance and ours

• Strong pension and life assurance to help plan for the future

• Tailored induction and training to support your development from day one

• Exclusive perks and savings through our M&S Choices portal

• Market‑leading family policies, including parental, adoption and neonatal leave

• 24/7 wellbeing support, including virtual GP access and mental health services

• One paid volunteer day a year to support a cause that matters to you

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can put steps in place to help you be at your best through the process.