Job Description

Divisional Operations Manager (FMCG Sector)
Manage all operational activities for a specified division to optimize product availability and representation across retail and wholesale outlets.
Bloemfontein, Free State, FMCG Sector, Salary R40 000 to R45 000 (Incl. Petrol and Car Allowance)

About Our Client
The company operates within the FMCG sector and maintains a presence across retail and wholesale outlets. It utilizes data analytics platforms and market insights to drive operational strategies and monitor competitive activities.

The Role: Divisional Operations Manager (FMCG Sector)
The Divisional Operations Manager reports to the General Manager: Operations to ensure sales and merchandising standards are consistently met. The role exists to develop operational plans aligned with business objectives while maintaining strict cost-control measures. The main focus areas include preventing stockouts, leading large teams, and nurturing relationships with divisional and regional managers to improve service and resolve issues.

Key Responsibilities

• Manage operations with a minimum of 5 years of experience in Mining and Retail / FMCG, including 3 years in middle management.
• Develop and implement operational plans while monitoring KPIs and maintaining cost-control measures.
• Coordinate with supply chain teams to prevent stockouts and ensure adherence to planograms and merchandising guidelines.
• Nurture relationships with divisional and regional managers to resolve issues and gather feedback.
• Lead and inspire large teams through regular performance reviews and mentorship.
• Use data analytics platforms and market insights to adjust operational strategies.
• Monitor competitive activities and drive operational efficiency in a fast-paced environment.

About You

• Minimum of 5 years in Mining and Retail / FMCG operations management.
• Minimum of 3 years in a middle management role.
• Diploma in Business Administration, Operations Management, or an equivalent qualification.
• Proven track record in driving operational efficiency and managing large teams.
• Proficiency in Microsoft Office Suite and competence in data analytics platforms.
• Strong leadership, financial acumen, and analytical problem-solving skills.
• Flexibility to adapt to changing market conditions.