Job Description

Key purpose:

• This role is responsible for day-to-day management of the divisional IT environment, including the coordination and oversight of divisional IT related projects.
• Responsible for being the single point of contact between the division and Group IT for all divisional information technology related matters.
• The divisional IT Manager is responsible for leading the divisional IT team while supporting the divisional users with communication, IT infrastructure and systems.
• Provide strategic vision and IT leadership, directing, planning, organising, and controlling all IT and technology enabling functions within the division in collaboration with Group IT and divisional stakeholders.
• Support and drive in collaboration with Group IT the implementation of a fit for purpose IT Strategy, Digital Strategy, Data Strategy and Processes in line with divisional Strategic imperatives and the agreed operating model in order to enable business growth and development.
• Ensure delivery of a broad range of technology and digitisation services, sponsoring process / system improvements aimed at the efficient and effective provision of IT services for the division.
• Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.

Qualifications and experience:

• Relevant IT Degree or diploma
• IT management experience.
• ITIL Accreditation
• 7+ years professional IT experience and proven working experience as an IT manager or relevant experience
• Systems Analyst Experience
• Leadership/Management Development Programme, ITIL, MCITP certification an advantage

Knowledge of:

• Understanding of IT industry and implications of existing and emerging technologies for the wider built environment services industry, with a key focus on systems integration, digitisation, IoT and data insights.
• Understand IT landscape and challenges in working with businesses inside and outside South Africa
• Awareness of IT standards, governance frameworks and legislation, and understanding how these are relevant to the Business, to ensure compliance.
• Demonstrated experience of developing and managing technology risks as a risk or control owner.
• Full lifecycle design as per Group IT standards and development covering solution design, application design, development, testing and maintenance, network software, operating systems, multi-tier environments, desktop and workgroup software, middleware, server technology, fault tolerant environments, development tools.
• The management of, or provision of advice on, the procurement of IT products and services as per consultation with Group IT and Group IT standards.
• Knowledge and understanding of the external and internal environment - global marketplace experience, developments and trends that could have an impact on the IT function.
• Business Acumen - knowledge of functional business areas and industry knowledge

Skills:

• Software knowledge and understanding
• Process design and documentation
• Understanding/Knowledge of Business and Financial Processes
• Enterprise Systems Knowledge (ERP, Computer Aid Facilities Management, Procurement)
• Hardware knowledge and understanding
• IoT knowledge and understanding
• IT Infrastructure & Networking
• Business Analysis & Business Case development
• Sound knowledge of Microsoft Products (Office 365)
• Data, Information Security and Cyber Security
• Systems Operations Management
• IT Governance & Compliance COBIT and ITIL
• Software Development Lifecycle (SDLC)
• Working knowledge of various system integration formats
• Supply chain knowledge/understanding advantageous
• Enterprise Systems Knowledge
• Customer Service
• Project Management SAFE/DAD/Prince2/PMBoK
• Vendor an SLA Management
• People Management
• Strategic Planning
• Software development
• IT/Technology Infrastructure Design and Planning
• Financial management

Technical and behavioral competencies:

• Analytical skills
• Planning and organising skills
• Critical thinking skills
• Decision-making skills
• Business acumen
• Systems thinking
• Design skills
• Team Management and managing performance.
• Decision-making and Problem solving.
• Strategic thinking.
• Negotiating.
• Budgeting, financial forecasting, management and controlling.
• Ability to Drive Change and innovation.
• Ability to manage professionally.
• Awareness of the market environment.
• Providing Insights
• Convincing People
• Team Working
• Developing Strategies
• Making Decisions
• Pursuing Goals
• Interacting with People
• Embracing Change
• Emotional intelligence
• Communicating.
• Conflict resolution.
• Working with complexity
• Goal driven
• Delivering against deadlines