Oversee daily operations across multiple residential homes
Conduct regular site visits (scheduled & unannounced) to ensure compliance and quality
Monitor documentation, staffing, and service delivery
Coordinate admissions, transfers, and ongoing program implementation
Lead and coordinate Individual Plan (IP) development and execution
Serve as a primary point of contact for individuals, families, and stakeholders
Ensure services align with individual goals and regulatory standards
Monitor behavioral and support programs to ensure effectiveness
Supervise House Managers and indirectly oversee Direct Support Professionals.
Conduct performance evaluations and support staff development
Participate in hiring, onboarding, and training of staff
Lead staff meetings and ensure strong communication across teams
Ensure all health, safety, and medication records are accurate and up to date
Oversee incident reporting and follow-up in accordance with DDA and agency policies
Respond to emergencies and ensure proper documentation and communication
Maintain compliance with licensing, regulatory, and internal standards
Review and approve timesheets and payroll submissions
Manage individual financial allowances and monitor expenses
Support cost-effective operations across all assigned sites
Bachelor’s degree in Human Services, Psychology, Social Work, or related field (preferred)
2+ years managing multiple residential sites
2+ years of supervisory experience
Experience supporting individuals with intellectual/developmental disabilities (IDD)
Strong knowledge of regulatory compliance, documentation, and quality assurance
Excellent leadership, communication, and problem-solving skills
Valid driver’s license with reliable transportation
🌟 Mission-driven work that changes lives
🤝Medical plans starting at $6.90/month (Day 1!) ❤️
📈Dental, vision, life & disability insurance
🏡 Direct impact on residential programs and community living
❤️ 403(b) with employer match
🏡Generous PTO + paid training
🌟Tuition assistance
🌟Referral bonuses & recognition programs
🌟Growth opportunities within a mission-driven organization
Flexible schedule based on operational needs
Includes evenings, weekends, and on-call responsibilities
Apply today and help us create safe, supportive, and empowering environments for the individuals we serve.
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Chimes International, Ltd. and its subsidiaries, known as the Chimes Family of Services, offer a wide range of opportunities for people with disabilities and other special needs. Chimes International, as the parent organization, leads and supports subsidiaries, which provide services to over 20,000 people in six states, the District of Columbia and Israel.
With a rich history spanning over seven decades, the Chimes Family of Services represents three distinct business models or service components:
Intellectual Disabilities Services
Employment for People with Disabilities
Behavioral Health/Substance Abuse Services
All of the above are recognized for innovative, flexible and responsive solutions that achieve results. Our network of services and supports emphasize and promote the unique abilities of each person, with a focus on achieving and sustaining each person's well-being and independence.
