Essential Duties&Functions:

• Direct the daily operation and work activities of assigned units and resolve issues related to the planning of the Court's calendar.

• Manage theoperations and case processingunitsbydirecting managers and supervisors how to set priorities;effectivelyallocateresources andstafftoworkload assignments.

• Problem-solve issuesregardingAGAVEcase-tracking softwarefunctionality and/or data entry made by users internal and external to the courtVerifycontinuousquality assurance of data and work withthe Court’sinformation technologyfunctiontoidentifyoptions and resolutions, whenappropriate

• Address case processing issues when the Deputy Court Administrator is absent; resolve operational/AGAVEsoftwareissues, attend meetings, andrespond to requests fromSuperior Courtmanagement, judicial staff, and the public.

• Conduct special projects to include studies of caseprocessing,surveys ofdivisionprocedures,statistical data gathering, and AGAVEsoftwareissues; enlistappropriate stafftoassistwith projects.

• Problem-solve any issues related to technologyand softwareaffecting case processingand court operationsCollaborate with Court’s Information Technology Support Division: present request,suggestionsand ideas for innovation.Assistwith implementation of upgrades; seek training for employees and management to keep skills current

• Conduct periodic reviews of the data entry and associated activities tomaintainaccurate statistical ​information for the creation of periodic reports for the Deputy Court Administratorand other applicable entities

• Monitor the quality of customer service provided by staff, for both internal and externalcourtcustomers.Identifyproblem areas and find solutions

• Propose, develop, communicate, and evaluate policies, procedures, andobjectivesto enhance the ​effectiveness and productivity of the entirecase processing function of the justice courts Interpret and applyappropriate statutes, rules, and operating procedures.

• Assistin the preparation of theapplicablebudgetsand monitoring expenditures such asequipmentpurchasesand the ordering of supplies.

• Participate in theselectionof new hires, transfers, and/or promotions.

• Direct development oftraining plans and materials to support the cross-training ofoperations,caseprocessingand courtroom supportstaff and inmaintainingtheir knowledge and skills as technology impacts processes.

• Support employee training, performance goals, and appraisals, and ensure units perform work accurately, ​timely, andin accordance withprotocol.

• Guide and oversee the work of the Training and Education Specialist to assure the applicability of technical skills training programs

• Approve staff requests for time off andverifyelectronic time sheets for payroll.Assure adequate coverage for all functions

• Ensure superior customer service, integrity, and commitment to innovation, efficiency, and fiscal responsibility.

• Address the needs of the Ajo Justice Court, ensure support and guidance as requested and needed

• Keep informed of current issues, best practices, and trends to ensure efficient and effective Courtoperations.

Benefits:

We offer exceptional benefits:

· Retirement Plan

· Vacation, holidays, and sick leave

· 100% paid parental leave

· Employer-paid Short -term Disability

· Tuition Reimbursement

· Health Wellness discount program

· Mental and Behavioral Health Benefits

· Paid Training with Advancement Opportunities

· Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time.

The Arizona Superior Court in Pima County and the Pima County Juvenile Court Center offer the same benefits as those offered to other employees working for Pima County. We offer a competitive benefits package to benefits eligible employees, which includes medical, dental, life insurance, flexible spending accounts, paid vacation and sick leave. Some benefits require contributions by employees in addition to contributions made by the employer. Please see the link below for a complete description of the offerings. Pima County Benefits Retirement Plan participation is mandatory for all eligible employees to include a mandatory pre-tax pay deduction. Current rates can be viewed here: ASRS Contribution Rates Full-time employees of government organizations may be able to receive student loan forgiveness under the Public Service Loan Forgiveness Program. For more information click Student Loan Forgiveness | Federal Student Aid.

We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, political interest, or any other characteristic or category protected by local, state, or federal law.