Nemours Children's Health

Division Coordinator-Surgery general

Nemours Children's Health  •  Wilmington, DE (Onsite)  •  11 hours ago
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Job Description

The Division Coordinator assists leaders by providing high-level administrative support that requires knowledge of departmental operations, organizational mission, structure, and culture. The role serves as a central point of contact for divisional activities, responds to internal and external inquiries, represents leadership when appropriate, and supports operational, scheduling, and programmatic initiatives. The position may include participation in special projects, program development, and continuous improvement initiatives.

The Division Coordinator provides comprehensive, administrative and programmatic support to multidisciplinary surgical programs within General Surgery and Urology and Solid Organ Transplant. This position supports all complex, growth-oriented clinical programs in General Surgery (including, but not limited to, colorectal, bariatrics, burns, pilonidal disease, et al.) and in Urology (BOOST, et al.) as well as Kidney Transplant and Liver Transplant. The primary focus of the role is coordination of provider schedules, surgical and clinic operations, and cross-specialty program support to ensure efficient, patient-centered care delivery.

Essential Functions:

  1. Guide and manage all aspects of clinical scheduling for providers within assigned General Surgery and Urology programs, including:
  • Building and maintaining EPIC Cadence clinic templates and submitting templates to the enterprise templating team
  • Coordinating clinic schedules across multidisciplinary programs
  1. Coordinate surgical schedules in alignment with clinic templates and provider Outlook calendars.
  2. Manage administrative and physician leader calendars, prioritizing operational needs and time efficiency.
  3. Manage administrative leader’s schedules with consideration to priorities and time efficiency.

  4. Handle incoming calls with courtesy, provide assistance and information as needed, page physicians as appropriate for provider-to-provider line ; back-up primary Medical Practice Coordinator to facilitate scheduling of Transplant patient clinic appointments.

  5. Coordinate business travel including airline reservations, hotels, auto rentals and conference registrations for providers.

  6. Prepare correspondence (Word), reports (Excel) and PowerPoint presentations along with occasional project work for Division Chiefs and administrative leaders of three assigned divisions.

  7. Serve as a primary administrative contact for General Surgery and Urology program coordination, including facilitation of multidisciplinary meetings and clinical conferences; back-up and support Program Manager, Solid Organ Transplant efforts in these areas

  8. Support program-specific administrative needs, including:
    • Maintaining up-to-date patient and program databases
    • Supporting recall workflows
    • Communicating with hospital and physician authorization teams
    • Scheduling patients under guidance of clinical leadership
    • Collaborating with clinical coordinators and connecting staff with patients and families
    • Identifying opportunities for workflow and system improvements and proactively problem-solving
    • Meeting minutes for multispecialty Transplant patient conferences in accordance with Policy on recording

Requirements:

High School Diploma

Associates degree preferred

Minimum 3 years of job-related experience required


Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org
Nemours Children's Health

About Nemours Children's Health

Nemours Children's Health is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust.

Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors.

Nemours began more than 80 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions.

Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own.

We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research.

Nemours is growing to better serve the children and families in our care. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Jacksonville, Florida
Year Founded
Unknown
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