Job Description

The District Sales Manager (Retail) role requires exceptional management of sale performance among Sales Consultants (SAs). This position is responsible for coaching, mentoring, and developing the talent of their sales associates to achieve planned case growth and gross profit (GP) growth within their district.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the performance and development of (SAs) within the district.
• Engages in one-on-one coaching and direction.
• Effectively lead and facilitate Friday district meetings that educate, motivate, and ultimately produce key behavior changes to drive sales.
• Lead and direct Customer Engagement efforts by enabling the district SA to provide Sysco customers with expanded service channel options (e.g., Sales Coordinator, Sysco Market and Sysco Mobile) - Requires deep knowledge of Sysco Market and Sysco Mobile.
• Leverages the Director of Business Resources to maximize the consultative time of the SA through effective usage of sales support resources to grow profitable sales
• Fully leverages Sysco 360 in the management of SA's sales planning, prospecting and daily customer engagement and expects productive utilization of Sysco 360 among all SAs.
• Successfully delivers Sysco brand results and directly manages CatMan conversion opportunities within the district.
• Supports and promotes all national campaigns and promotions (e.g. - Quarterly promotions, Test drive)
• Accountable for providing coaching, training, and timely feedback to drive sales associate development of consultative selling skills of the sales associates (sales process).
• Fully utilizes the CMP process to manage the performance of all sales colleagues in the district.
• As noted in our Leadership Framework, solid performance includes exhibiting Core Qualities, Shaping the Future, Delivering Business Results and Leading People.
• Per direction of the VP of Sales, fully leverages Territory Planning data for all territory/customers changes or allocations.
• Precisely manages and engages critical/developing customer accounts: and ensure proper management of all other accounts in the district.
• Per direction of the VP of Sales, implements changes to programs or process; ensuring all sales associates achieve required behavior changes and performance metrics within the district
• Additional sales management responsibilities include but are not limited to - Account Receivable (AR) Management & Operational Issues.
• Directly manage the performance and duties of the sales coordinator.

QUALIFICATIONS:

Education:

• High School Diploma or general education degree (GED)
• Bachelor’s degree in a related field (e.g. Business, Sales, Marketing Hospitality, Culinary Arts) or equivalent educational level preferred.

Experience:

• 2 or more years’ experience successfully growing profitable sales in the foodservice industry.
• 5+ years’ foodservice sales experience in the foodservice industry preferred.

Professional Skills:

• Excellent interpersonal skills and ability to work with a variety of stakeholders.
• Can derive insights from others through probing questions and collaborative problem-solving.
• Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously.
• Able to thrive in a fast-paced work environment.
• Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth.
• Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations.
• Effectively coach, counsel, train and direct associates.
• Capable of supervising and motivating others.
• Write reports and business correspondence.
• Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
• Seek and qualify prospects under company account stratification goals.
• Research customer business needs and develops a mix of products and service to meet needs.
• Evaluate market trends and recommend products to customers, based on business needs and goals.
• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Answer customers' questions about products, prices, availability, and product use.
• Provide product information and practical training to customer personnel.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Manage deliveries to the routing schedule published by the transportation department.
• Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
• Participate in company functions, promotions, customer visits, and customer events.
• Attend and participate in general sales and district meetings.
• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.
• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
• Participate in ongoing training sessions.
• Assist with the training of new employees as requested.