Job Description

The District Manager is responsible for executing the safe, reliable, and efficient delivery of propane and associated services, while positioning the organization as the lowest-cost-to-serve provider in the market. This role provides leadership, guidance, and oversight to frontline employees to ensure operational excellence, regulatory compliance, and customer satisfaction.

What you’ll do:

Safety & Environment
• Promote a safety-first culture with strict compliance to standards.
• Engage with teams through field visits, coaching, and accountability to achieve Zero Harm.
Delivery & Service Execution
• Ensure schedules are met in coordination with Logistics, minimizing customer churn.
• Oversee efficient service work, including installations, leak checks, and emergency response; responsible for ensuring compliance is always met.
• Optimize resources (both people and physical assets), improving efficiency (route adherence, overtime, idle time) and managing seasonal workforce needs.
People & Workforce Management
• Lead and mentor Drivers and Technicians located at three service centers to align with strategic goals. These locations are at our Watertown, Potsdam, and Lowville, NY service centers.
• Recruit, develop, and retain talent while fostering accountability and satisfaction.
• Drive performance through effective communication with Area leaders and frontline teams.
• Managing and approving time for employees.
Financial & Operational Effectiveness
• Manage district finances, focusing on controllable expenses like overtime.
• Use KPIs to drive improvements, optimize inventory, and manage field capital effectively.
Fleet & Infrastructure
• Ensure compliance with maintenance programs to reduce costs and maximize equipment uptime.
• Oversee fleet and infrastructure to meet operational goals.
What you bring:
• 5 years of operational management experience
• High School Diploma
• Bachelor’s Degree preferred
• Experience in the propane industry is strongly preferred. Relevant experience includes: waste management, pest control, construction, trucking.
• High level of customer-facing experience
• Supervision and development of others
• Conflict resolution training is helpful
• Experience managing field personnel
• Proficient in Microsoft Office Suites
• Highly motivated, professional individuals
• Ability to travel in local market as needed

Pay Transparency
The expected annual salary range for this role is $80,000 - $100,000 a year.
Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.