Job Description

Reporting to the Director of William Hill operations, the District Manager will manage effectively the day-to-day activities and business levels of sportsbooks within the assigned district, ensuring increased staff performance and efficiency through encouraging a culture of support and development whereby all employees are able to fulfill their potential. Providing outstanding service which generates opportunities for maximizing handle and win, profitability and promotion of the brand.

• The ability to manage a diverse range of activities - to prioritize and multitask.

• The ability to lead and motivate a team.

• Team Management experience - single site teams

• Skilled in effective communication

• The ability to delegate tasks and activities.

• The ability to work under pressure and deal with challenging situations professionally and effectively.

• A strong commitment to customer service excellence

• Experienced in Managing a fast-paced every changing customer environment.

• Commercial acumen and sound business awareness

• Effective at planning, organizing and problem solving.

• Decision-making ability and a sense of responsibility

• Takes the initiative, and shows confidence, drive, and enthusiasm.

• Can Manage regulatory requirements such as Gaming Commission and health and safety Projects a professional self-image.

• The ability to coach and develop others.

EDUCATION AND EXPERIENCE:

• 2+ years of supervisory/management experience in a retail environment

• Casino/Gaming experience

• Multi-property management in a retail environment a huge plus

• Strong communication skills, both written and verbal

• Ability to multi-task

• Prior work experience in a sports book is a huge plus.

• Able to handle large volumes of cash.

• Prior work experience in a sportsbook is highly preferred.

COMPETENCIES:

• Ability to motivate, lead, and mentor staff members.

• Effective communication skills, both written and verbal

• Professional appearance and demeanor

• Self-starter attitude who shows initiative

• Committed to delivering an elevated level of customer service.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to stand for extended periods of time.

• Must be able to lift, pull or push 25 lbs.

• Must be able to write for extended periods of time.

• Must be able to twist, bend, or reach with no significant boundaries.

• This position may be exposed to a smoke-filled environment.

At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.