Job Description

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries.

WJCF is an Indian not-for-profit entity, registered under Section 8 of the Indian Companies Act 2013, and has an affiliation agreement with the Clinton Health Access Initiative (CHAI). Our mission is to save lives and improve health outcomes in the country by enabling the government and private sector to strengthen and sustain quality health systems. WJCF has partnered with the Ministry of Health & Family Welfare and state health departments since 2007, providing technical and operational support across key health priorities, including infectious diseases (COVID-19, hepatitis, HIV, TB, vector-borne diseases), non-communicable diseases (cervical cancer, diabetes, sickle cell disease), maternal and child health (anaemia, immunisation, diarrhoea, pneumonia), sexual and reproductive health, health insurance and digital health (AB PM-JAY, ABDM),

oxygen and hypoxemia management, safe drinking water, and climate and health.

Learn more about our exciting work: http://www.clintonhealthaccess.org

Program Overview:

The World Health Organization estimated that 10.6 million people fell ill with tuberculosis (TB) in 2022 and ~1.3 million succumbed to it. India accounted for the most people suffering from the disease, with 27% of the cases and 26% of mortality. The National TB Elimination Program (NTEP), headed by the Central TB Division (CTD), MoHFW, is an expansive public health program with the ambitious goal of eliminating TB in line with the mandate of the Sustainable Development Goals.

WJCF has been supporting the CTD and state health departments of more than 15 states in the mission to eliminate TB. WJCF’s TB program has been operational since 2012, and its interventions address several program areas, including preventive therapies, case detection, access to diagnostics, engagement of the private sector, and more. It also lends technical support to Governments across a range of themes- strategic planning, data analytics, monitoring and evaluation, patient management and delivery of services.

WJCF’s current portfolio of work spans support includes an evaluation of the TB drugs demand and supply dynamics, a landscape assessment for the next generation of diagnostic methods, a high-powered multi-disciplinary team translating programmatic information into action, and multiple large-scale interventions to determine the best methods for detecting hidden TB in the community.

About the project:

India carries the world’s largest tuberculosis burden, 26% of global cases and 26% of TB mortality in 2023. The National TB Elimination Programme (NTEP), led by the Central TB Division (CTD) under the Ministry of Health & Family Welfare, is committed to eliminating TB in line with National and Sustainable Development Goals targets.

The private sector accounts for over 50% of TB patients seeking care in India yet contributes a disproportionately small share of household contact screening and TB Preventive Treatment (TPT) initiation.

WJCF is implementing a new project, “Expanding TPT in the Private Sector at the Patient’s Doorstep” across four districts: Ahmedabad Municipal Corporation (AMC) and Surat Municipal Corporation (SMC) in Gujarat, and Faridabad and Gurgaon in Haryana.

The project will establish TPT Centres within high-load private multi-specialty hospitals and standalone clinics and operationalize a “Coordinated Services Delivery at Doorstep” model through third-party agency partnerships. The model integrates: index patient identification and household contact enumeration; TB infection (TBI/IGRA) testing and chest X-ray screening; TPT initiation; and doorstep drug delivery with adherence follow-up – all documented on Nikshay.

Key project targets include at least 40 high-load private facilities with functional TPT Centres across four districts; a three-fold increase in household contacts initiated on TPT through the private sector and a fully documented and costed Coordinated Services Delivery model to NTEP and State TB Cells for adoption through the existing PPSA/PPM financing framework.

WJCF is recruiting four District Leads for this project, one each for Ahmedabad Municipal Corporation (AMC) and Surat Municipal Corporation (SMC) in Gujarat, and one each for Faridabad and Gurgaon in Haryana. Each District Lead will be the operational lead for project implementation within their assigned district, reporting to the State Lead for their geography.

The District Lead is the day-to-day programme manager at the district level, running TPT Centre establishment, supervising Field Officers and Telecallers on the ground, managing all facility-level and DTC relationships, coordinating third-party agency service delivery, and ensuring that every household contact in an intervention facility moves through the TPT cascade and is documented on Nikshay. This is a predominantly field-based role requiring approximately 60% local travel. The District Lead must be able to build and sustain the District and Facility relationships actively redirect field energy toward the prevention cascade. All four positions require a field-strong, operationally detail-oriented individual who is comfortable working across private hospital settings and government health systems simultaneously.

Responsibilities

The District Lead is the operational owner of every TPT Centre in the district, responsible for developing each TPT centre, keeping it running, and resolving the day-to-day issues.

• Lead facility-level identification, onboarding, and operationalization of up to 10 TPT Centres per district, working with private hospital management, compounders, and DTC counterparts to establish centre logistics, workflows, and data systems.
• Drive the district-level implementation strategy for the TPT Centres model in alignment with DTC expectations.
• Conduct in-clinic visits to shortlisted private providers to secure facility buy-in, explain the TPT Centre model, obtain facility-level commitments before centre operationalization.
• Supervise Field Officers allocated to each facility, conducting regular supervisory visits to check the quality of intervention and documentation.
• Coordinate third-party service delivery agencies at the district level on voucher/code dispatch, SLA adherence, and service quality, escalating SLA breaches to the State Lead and agency management in real time.
• Manage drug supply logistics at the district level, liaising with the DTC on government drug stock availability.
• Support Telecallers in monthly telephonic verification of beneficiary service receipts, resolving discrepancies between agency-claimed services and beneficiary-reported receipt.

The District Lead is the face of the project to the DTC and to every intervention private facility, the relationships built here determine the quality of intervention.

• Attend and lead regular meetings with the District TB Officer (DTO) and DTC staff to align on drug supply, Nikshay reporting, joint facility visits, and monthly progress review.
• Conduct monthly engagement visits to all active TPT Centres alongside Field Officers, reviewing performance, resolving challenges, and maintaining private hospital buy-in.
• Coordinate MoU or agreement signing with selected private facilities and follow up on commitments by facility management to support TPT Centre operations.
• Facilitate joint DTC–facility visits during the scale-up phase, supporting the DTC PPM Coordinator in onboarding 5 additional TPT Centres per district.

CMEs enables Private providers compliance, from passive to active TB/TPT referrers, the District Lead leads the CME execution at the field level.

• Coordinate district-level logistics for all CME sessions, including venue, invitations, attendance lists, speaker support, and post-CME documentation.
• Conduct follow-up visits to facilities post-CME to assess changes in provider referral behaviour and resolve any questions raised during the session.
• Distribute and orient facility compounders and staff on NTEP-approved job aids, patient education materials, and digital PMTPT flyers developed by the central team.

The District Lead is the first line of data quality control, what gets recorded at the facility flows into the Master Tracker, then into the KPI Matrix that drives DTC and CTD reviews.

• Maintain the district’s Master Tracker with complete, up-to-date individual-level records for every enrolled household contact, from index patient identification through TPT completion.
• Review and validate Field Officer data submissions weekly before submission to the State Lead and Associate; flag and resolve discrepancies with Nikshay records.
• Prepare the district’s Monthly Innovation Activity Report and contribute district data to the KPI Matrix; present district performance at monthly DTC review meetings.
• Conduct periodic field validation visits to cross-check a sample of Field Officer-reported indicators against facility records and beneficiary telephonic confirmation.

The Field Officers and Telecallers in the district are the project’s operational hub, the District Lead is responsible for supervising the field teams

• Supervise Field Officers and Telecallers in the district, conducting regular one-on-ones and team reviews to assess performance, address challenges, and reinforce data quality and patient engagement standards.
• Lead on-the-job orientation of Field Officers at newly operationalized TPT Centres, covering HHC listing procedures, Nikshay data entry, voucher dispatch, and third-party agency coordination.
• Identify performance gaps and coordinate with the State Lead on training needs, operational adjustments, or staffing issues requiring escalation.
• Plan and coordinate district-level personnel requirements in consultation with the State Lead, including training schedules, onboarding of new team members.
• Foster team cohesion across Field Officers operating in different facilities, creating a shared accountability culture around cascade targets and data integrity.
• Verify, through accompany visits and random checks the performance of field team.

The District Lead functions as the local administrative lead of the project, carrying both the operational responsibility and the accountability for reporting and external representation at the district level.

• Function as the approver at the district level for day-to-day operational decisions within delegated authority limits.
• Report to the State Lead on progress against targets at agreed timelines; prepare and submit district-level progress reports for state-level reviews as per project requirements.
• Represent WJCF in external engagements at the district level, including DTC review meetings, private facility forums, and any district-level government or partner engagements, maintaining professional standards and organisational positioning in all interactions.

Qualifications

• Graduate or post-graduate degree in Public Health (MPH), Social Work (MSW), Health Management (MBA – Healthcare), or a related field; candidates with a science background and strong field programme experience will also be considered.
• Minimum 3–5 years of work experience in public health programme implementation or field operations; prior experience in TB, HIV, or private sector health engagement preferred.
• Demonstrated experience supervising field staff and managing facility-level or community-level health programme activities in an operational role.
• Familiarity with NTEP workflows, DTC coordination, and/or Nikshay data entry in a field implementation context.
• Strong interpersonal and communication skills, ability to build working relationships with private hospital staff, DTC officials, and third-party agency personnel.
• Proficiency in MS Office (Excel, Word); ability to maintain trackers, prepare field reports, and present district data clearly.
• Willingness and ability to travel extensively within the district (approximately 60% field time); own conveyance preferred.
• Fluency in the relevant district language, working proficiency in English required.

Preferred:

• Prior experience working in private hospitals, corporate health facilities, or with a PPSA/PPM agency in a TB programme context.
• Hands-on experience with Nikshay data entry, HHC enumeration, or TPT/ATT cascade documentation.
• Exposure to voucher-based or SLA-monitored service delivery models in a health programme.
• Familiarity with AI productivity tools (e.g., Claude, ChatGPT, Microsoft Copilot, Gemini) for field reporting, tracker management, and documentation workflows.
• Experience in government health system coordination at the block or district level.

Core Competencies:

• Field execution: Gets things done at the facility and community level; comfortable managing logistics, resolving day-to-day operational problems, and maintaining momentum across multiple sites simultaneously.
• Stakeholder engagement: Builds effective working relationships with private hospital compounders, DTC staff, and third-party agency field workers; adapts communication style across stakeholder types.
• Data discipline: Maintains accurate, complete, and timely records; treats data quality as an operational responsibility.
• Team supervision: Provides clear direction and regular feedback to Field Officers and Tele callers.
• Initiative: Identifies operational bottlenecks and acts to resolve them without waiting for escalation; flags issues to the State Lead with a proposed solution.
• Adaptability: Navigates the different dynamics of multi-specialty hospitals, standalone clinics, and government DTC offices

Last Date to Apply: 29th June, 2026