Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.
Provides investigative support to the District Asset Protection Safety Manager DAPSM and Asset Protection Safety Managers APSM by leading and resolving internal external and safety investigations across NEX Stores Distribution Centers and NHG locations within the assigned area of responsibility as designated by DAPSM.
Duties and Responsibilities Duties and Responsibilities - Works under general supervision of assigned DAPSM and works closely with APSMs within assigned areas of responsibility.
- Conducts and supports internal external Organized Retail Crime ORC vendor contractor mishap and safety workplace violence unethical conduct and other assigned investigations in accordance with NEXCOM and Code S - Asset Protection Safety APS policies and protocols.
- Conducts or assists with authorized surveillance activities including overnight surveillance covert camera installations and investigative interviews of associates vendors and contractors.
- Prepares documents and maintains complete investigative case files ensuring investigations are conducted professionally and in compliance with APS standards procedures and regulatory requirements.
- Testifies in court and or legal proceedings as required. - Analyzes investigative outcomes and recommends improvements to APS programs controls and technologies e.g. physical security CCTV EAS alarm systems to reduce total loss and enhance operational effectiveness.
- Assists DAPSMs and APSMs in identifying causes of inventory shrink and total loss and supports the implementation of corrective and preventive control measures.
- Participates in fiscal year store inventories including preparation execution reconciliation and reporting of irregularities to appropriate leadership as warranted.
- Utilizes Point of Sales POS exception reporting tools APS case management systems and other enterprise systems to detect investigate and mitigate loss safety and compliance issues impacting profitability.
- Establishes and maintains effective working relationships with Corporate District and Store Operations leadership APS counterparts and law enforcement partners command base federal and local .
- Supports APS efforts within the assigned areas of responsibility including administration of NAVOSH and Fire Prevention Programs to ensure a safe and secure environment for associates patrons and guests.
- Delivers or assists with APS training and awareness programs and ensures mishap investigations and safety deficiencies are documented in compliance with NEXCOMINST 5102 and the Risk Management Information System RMI .
PHYSICAL REQUIREMENTS - Regularly works in an office environment watching Closed Circuit Television CCTV or work monitors for an extended period of time. - May lift up to 50lbs and over 50lbs with assistance from others during certain assignments or tasks. - Performs body movements such as bending twisting stooping etc. - Works in various work environments that may have extreme seasonal temperature fluctuations. - Climbs stairways up to 20ft. - Climbs ladders. - Physically maneuvers around heavy equipment such as forklifts turret trucks 18 wheelers 10-ton trucks. - Opens and closes trailers containers requiring pushing and pulling doors. - Walks the facility floor and exterior of facilities regularly. Job requires incumbent to walk on various surfaces some of which may be hard uneven a minimum of 2 to 3 hours daily. This requirement is more extensive when various tasks or business needs arise or are assigned. - Works around potential Haz-Mat issues. - Wears personal protective equipment clothing and shoes for performing job functions as required. - May operate handheld scanners at times to conduct assigned duties.
OTHER - Candidates must be eligible for and obtain a Secret Clearance within six months of appointment. Failure to obtain will result in termination. - Supports and carries out EEO policies. - Maintains a professional image dress code and demeanor in appearance and communications at all times. - Adheres to APS Code of Conduct works prescribed schedules as determined to be in the best interest of the NEXCOM to meet business needs demands. - Proficient in Microsoft Office. Performs other related duties as assigned. Requires frequent daily or weekly travel between NEX stores Distribution Centers and NHG within assigned areas of responsibility. Performance duties may also require occasional overnight travel up to 25 of time.
By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:
U.S. Citizenship Required
A total of four 4 years consisting of the following
GENERAL EXPERIENCE Three 3 years experience gained in the administrative investigative or asset protection safety fields which enabled the applicant to gain skill in dealing with others in person to person work relationships and the ability to exercise mature judgment.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One 1 year of related academic study above the high school level may be substituted for nine months of experience up to a maximum of a four-year bachelor s degree for three 3 years of general experience.
AND SPECIALIZED EXPERIENCE One 1 year responsible experience in asset protection safety which provided analytical planning advisory operational or evaluative work in investigations internal review and control techniques reducing and controlling inventory shrink and or total loss.
NOTE: Travel up to 50%
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.
About Our Business Lines:
NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.
As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.
Endless Opportunity:
While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.
We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!
