Job Description

What's In It For You!

• Employee discounts
• Variety of jobs including Monday-Friday day shifts
• Need flexible part time hours? We've got'em!
• Growth opportunities
• Help others through our charity partners
• Save the environment
• So much more!

Why We Will Love You

• You provide outstanding service to all donors
• You aren't afraid of working in the ever-changing weather
• You are committed to working safely and efficiently
• You are a team player and ready to work with a diverse group of co-workers
• You are organized and can keep the work area neat and presentable
• You are at least 18years old and ready to join or Shipping and Receiving team!

What Happens in Shipping and Receiving Anyway?

• Interact with donors to accept and process donations at trailer sites in an outdoor setting; provide outstanding service to all donors
• Receive newly donated items from our Donations team
• Help us be green and sustainable, sort and ship recyclable items
• Lift up to 50 lbs.
• Work in the heat, the cold and in wet weather conditions
• Unload trailers in a safe and efficient manner

Teamwork Makes The Dream Work

Our dock team works together to take great care of items provided by our donors and provide excellent treasures for our customers. Whether we are shipping items that didn’t make it to the salesfloor to our wholesale team or separating out recyclable materials, we combine our passion for customers and community service in all that we do.

Why You Will Love Us: Our Mission, Vision and Values

Mission

To Give Back! By...

• Positively impacting the environment and the communities we serve
• Providing values that meet our customer's needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities
• Creating jobs

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values

• Real: I am genuine and approachable. What you see if what you get.
• Heart: I care. I listen with kindness and act with courage.
• Own: I take initiative, ask for help and follow through.
• Solve: I dig in, fix what matters, and move things forward.
• Grow: I meet challenges with optimism knowing I will win or learn.

Position Title: Distribution Shipping/Receiving Team Member

Department: Donations

Reports to: On-Site Manager

FLSA Status: Non-Exempt

Position Purpose and Objectives

We are seeking a reliable and detail-oriented Distribution Shipping/Receiving Team Member to join our Distribution Center team. The successful candidate will be responsible for the efficient and accurate material handling of shipping and receiving tasks, including the receipt, inspection, and documentation of incoming and outgoing shipments. This role is critical to maintaining the flow of goods and ensuring that our customers receive their orders on time and in excellent condition.

Roles and Responsibilities

Unload incoming shipments from trucks and trailers.

Inspect and verify incoming goods against purchase orders, packing lists, and inspect clothes and other items.

Pick, pack, and prepare orders for shipment according to customer specifications.

Label and process shipments using appropriate shipping software.

Coordinate with shipping carriers to ensure timely and accurate dispatch of orders.

Organize and maintain inventory within the warehouse, performing regular counts and audits.

Assist with inventory management tasks, such as stock rotation and replenishment.

Adhere to all safety protocols and procedures.

Maintain a clean and organized work environment, keeping work areas neat and clean.

Comply with company policies and regulatory requirements.

Operate warehouse equipment, including forklifts, pallet jacks, and hand trucks, safely and efficiently.

Conduct routine maintenance and inspections on equipment.

Consolidate goods and operate baling equipment.

Identify and sort materials into different categories.

Adapt to changing priorities throughout the day as production adjusts.

Prep and organize products for shipping, packaging finished products accordingly.

Perform other duties as assigned by management.

Skills and Qualifications

High School Degree or GED preferred, or equivalent work experience.

Prior experience in warehouse, distribution, or shipping/receiving roles is preferred.

Operation of warehouse equipment; forklift certification is a plus.

Strong attention to detail and accuracy.

Basic computer skills, familiarity with shipping software.

Effective communication and teamwork abilities.

Ability to lift and move heavy objects regularly.

Flexibility to work various shifts, including weekends and holidays.

Strong work ethic and adherence to company policies and procedures.

Excellent organizational and time management skills, with the ability to prioritize tasks.

Capability to build and maintain relationships with peers, management, and customers.

Accurate record-keeping and progress communication to management.

Proven ability to manage multiple activities simultaneously.

Naturally mission-driven, guided by core values.

Successful completion of background check and drug screen.

Competencies

 Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.

Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.

Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:

Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.

Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.