PS Job Title: Distribution Operator II
Work Place Flexibility: Onsite
Legal Entity: Entergy Arkansas, LLC
This position can be filled as a Distribution Operator I, II or Sr depending upon the candidate's experience.
PURPOSE
Responsible for the safe and reliable operation and control of the electric distribution system including all aspects of switching, system configuration, and system monitoring.
JOB DUTIES/RESPONSIBILITIES
1. Maintain OMS: Assign incoming trouble work to appropriate personnel; prioritize outages to optimize available resources; manage the after-hours call out process; enter and reflect outage information in the OMS as well as provide Entergy support personnel and customers with timely and accurate restoration information.
2. Troubleshoot System: Aid in troubleshooting, diagnosing, and initiating repairs of electrical distribution system problems including providing troubleshooting support for field responders. Analyze and act promptly in cases of system disturbance so that the system can be restored to a normal configuration.
3. Switching: Direct field personnel and/or disable/enable reclosing devices via SCADA. Write, review, and approve planned switching procedures. Develop and implement contingency switching plans to restore customer outages on the distribution substation and line system both remotely and field devices. Coordinate large switching projects involving substation and distribution line resources.
4. Customer Service/Teamwork: Interacts with Operations Center personnel and maintains working relationships with other operations centers and service center personnel. Demonstrate sound internal and/or external customer service in the execution of restoring outages. Recognize and alert others for the need of additional operations center/local office resources to handle outage response. Monitor/make use of all-weather tools and alerting affected personnel regarding the potential for severe conditions.
5. Monitor SCADA systems and respond appropriately to alarms including contacting the correct personnel to inform, log and carry out alarm corrections.
6. Capable of initiating/completing work orders, providing information to field inquiries and updating CCS/SAISO for situations involving outage related scenarios; Answer and address emergency line.
7. Provide feedback to Data Maintenance Support personnel regarding changes, missing devices, incorrect predictions, etc., in OMS.
8. Initiate and/or restore system emergencies including load shed (automatic or manual) and blackstart operations.
9. Capable of working a 24-hour rotating shift schedule including nights/weekends.
MINIMUM REQUIREMENTS
Minimum education required of the position
4-Year Engineering Degree or equivalent electric utility experience preferred.
Minimum experience required of the position
Operator I Minimum Experience
Qualifications:
Operator II Minimum Experience
Qualifications:
Operator Sr. Minimum Experience
Qualifications:
Minimum knowledge, skills and abilities required of the position
Any certificates, licenses, etc. required for the position
None
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Our expectations are the five employee and leader behaviors we believe are essential for positive stakeholder outcomes.
Our expectations:
At Entergy (NYSE: ETR), we power life. More than 100 years ago, our founder Harvey Couch started this company with a handshake, some sawdust and a vision. Couch wanted to bring safe, affordable, reliable energy to the Middle South – energy that would power the lives of people and communities.
Today, we own and operate one of the cleanest large-scale U.S. power generating fleets including more than five gigawatts of carbon-free nuclear capacity, a fleet of highly efficient gas resources, and a fast-growing portfolio of renewable resources.
The nearly 12,000 men and women of Entergy deliver electricity and gas services to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas, generating annual GAAP revenues of $13.8 billion. Headquartered in New Orleans, we continue to play a driving role in the economic growth of the Gulf South.
Our work matters. That’s been true for more than 100 years. And as we look to the next century, we remember the constant that bridges our past and future: We Power Life.
Fast Facts:
Entergy currently has a 90% rating on the 2022 Corporate Equality Index released by the Human Rights Campaign Foundation. This score places Entergy among the top energy and utility companies in the survey.
With roots in the Gulf South region for more than a century, Entergy is a recognized leader in corporate citizenship, delivering more than $100 million in economic benefits to local communities through philanthropy and advocacy efforts annually over the last several years.
With a total of 44 awards from EEI for its restoration and mutual-assistance work, Entergy remains the only utility company to have won either EEI's Recovery or Assistance Award, or both, every year since the awards began in 1998.
