Job Description

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Deadline to Apply: April 10, 2026

Pay Grade

15

The Distribution Operator position is a crucial part of the System Operations team. They are responsible for the safe and reliable operation of the CPS Energy Distribution assets. Additionally, the Distribution Operator is responsible for crew management for an effective emergency response to CPS Energy customers and stakeholders. Duties shall include dispatching, monitoring system conditions, regulation of system parameters, issuing clearances and procedures, issuing work orders, outage coordination, system logging, and operation of CPS Energy’s SCADA systems. A Distribution Operator is required to work outside of their regularly scheduled rotating shift as needed, to include but not limited to storm restoration, major events and to maintain adquint staffing requirements . It is an expectation to the position that the employee will achieve a NERC certification. A positive attitude, leadership skills, and willingness to self-motivate are critical to System Operations and the reliable customer service that drives CPS Energy’s success.

Tasks and Responsibilities

• Manage the day-to-day operations of the CPS Energy distribution system.
• Record outage restoration events during both normal and emergency conditions.
• Assist in monitoring and evaluating the real-time condition of energy delivery systems continuously, anticipating potential operating and loading problems, and implementing approved strategies to mitigate adverse system conditions.
• Anticipate potential operating and loading problems and implement approved strategies to mitigate adverse system conditions.
• Operate Supervisory Control and Data Acquisition (SCADA), Energy Management System (EMS), Advanced Distribution Management System (ADMS), Mobile Data (MDS), and radio systems.
• Evaluate and take actions to operate the energy delivery system safely, efficiently, and reliable.
• Manage and dispatch emergency gas orders, addressing issues like gas leaks, carbon monoxide, and structure fires.
• Recommend operational improvements and communicate system events to relevant personnel.
• Manages the work to appropriate field personnel to safely expedite the restoration of service, minimizing the scope of any system disturbance and/or service interruption and limiting potential damage to utility infrastructure and or public property. Enter and reflect outage information in Outage Management Systems and provide support to personnel and customers with timely and accurate restoration information.
• Utilize ARCOS to request distribution personnel for real-time/emergency system conditions.
• Analyze and promptly act in case of system disturbances, ensuring timely restoration.
• Provide technical analysis, monitor system conditions, and authorize distribution equipment outages and load transfers.
• Prepare, coordinate, execute, and release switching procedures and clearances, including 35kV and 13.8kV circuit breakers.
• Assign and direct switching activities and work assignments to trouble crews and switching personnel.
• Monitor crew locations for safety, enable Hot-Line tagging, and coordinate staffing requirements based on weather conditions.
• Utilize various software, including spreadsheets, databases, and word processing.
• Utilize L3 Harris two-way radio equipment.
• Communicate effectively with internal and external stakeholders.
• Attend Distribution Operations Training Program, completing Distribution Task cards.
• Attend other training, including ERCOT Black Start Training, Voltage Control, and 3-Part Communication.
• Answer emergency calls requesting EMS or Police and immediately notify relevant departments.
• Create and dispatch Emergency Trouble Orders.
• Perform other duties as assigned.
• Demonstrate strong computer literacy.
• Responsible for monitoring, managing, coordinating, and optimizing DERs, including 3rd party Aggregators.

Minimum Skills

Minimum Knowledge and Abilities

Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and regulationsWorking knowledge of electrical theory as applied to energy distribution systems.Working knowledge of electric operations.Working knowledge of municipal geographic area.Working knowledge of dispatching functions as applied to all utility distribution operations.Working knowledge of approved methods, materials, and equipment used in energy distribution systems.Working knowledge of occupational hazards and accident prevention methods in assigned area of responsibility.Ability to keep and prepare complex operating records.Ability to act calmly, quickly and effectively in emergencies.Ability to communicate both orally and in writing with internal and external customers.Ability to multi-task in normal and emergency situations.Ability to read and understand one-line diagrams, schematics, and other system and customer documents in an electronic format or hard copy.Ability to work effectively with co-workers and the general public.Working knowledge of computer software such as word processing, spreadsheet applications, graphical user interface.Working knowledge of electric distribution systems monitoring software such as SCADA/EMS, Outage Management/ Dispatch Systems.Performs other duties as assigned/required.Work is performed on rotating 12-hour shifts or as otherwise assigned.Will be required to work scheduled and un-scheduled overtime.Will be required to work during emergency conditions.

Preferred Qualifications

• Experience in a craft or technical related field such as transmission, substation or distribution
• Thorogh understanding electric power concepts & fundamentals
• Proficient in Microsoft Office Package, including Word, Excel, PowerPoint, and Outlook
• Technical Associates or bachelors degree

Competencies

Serving CustomersActing as a Champion for ChangeDriving for ResultsDemonstrating InitiativeDelivering High Quality WorkInteracting with People at Different Levels

Minimum Education

High School Diploma or GED

Required Certifications

Working Environment

Indoors. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Demands

Work requires normal color vision to distinguish the color and severity of many control and safety devices.While performing the duties of this job, the employee is often required to sit for prolonged periods of time.Exerting up to 50 pounds of force occasionally with or without accommodation, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.