Job Description

The Distribution Operations Analyst works in a fast-paced, high-production environment, managing contracts, compliance, and regulatory requirements with accuracy and efficiency. This role handles a high volume of calls and requests, supports producers across all distribution channels, and ensures timely commission payments and regulatory appointments. Strong relationship-building, multitasking, and attention to detail are essential to maintaining compliance and delivering a seamless experience.

WHAT WE CAN OFFER YOU:

Schedule: Monday–Friday, 8:00 AM–4:30 PM CST

Training: Up to 7 weeks

Start Date: June 15th

• Hourly Wage: $22.50, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Provides exceptional customer service via phone, email, and other channels, explaining contractual and regulatory guidelines.
• Manages contracting, licensing, appointments, terminations, and renewals while ensuring compliance with regulations.
• Establishes accurate pay structures and submits forms to state insurance departments on time.
• Assesses producers' eligibility, addressing discrepancies and appeals in line with regulations.
• Able to excel in a fast paced production environment, efficiently transitioning between diverse tasks with ease, while staying current with industry regulations, offering expertise, analyzing changes, and contributing to process improvements.

WHAT YOU’LL BRING:

• Adaptable and flexible, thriving in a fast-paced environment with frequent business and regulatory changes.
• Driven problem solver with a proactive mindset to overcome challenges and meet goals.
• Skilled at navigating multiple systems and applications quickly and accurately.
• Self-starter who takes initiative and follows through to deliver high-quality results.
• Strong communicator and collaborative team player, building positive relationships across teams while providing exceptional customer service.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.

PREFERRED:

• Demonstrates knowledge sharing and takes initiative to actively contribute, speak up, and present in group settings.
• Develops an understanding of state and federal regulations and company policies through training and applies this knowledge in daily work.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs Stay alert for scams and apply securely!

Fair Chance Notices