Job Description

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

The Distribution Coordinator is responsible for coordinating the movement of products from production through final delivery. This role partners with production, warehouse, transportation, customer service, and carrier partners to ensure shipments are processed accurately, delivered on time, and meet customer requirements. The Distribution Coordinator supports shipping, logistics, transportation, and distribution functions while maintaining documentation, tracking shipments, and resolving delivery-related issues.

Shift: Monday - Friday, 7:00am - 3:30pm

• Coordinate inbound and outbound shipments to meet customer and business requirements.
• Schedule pickups, deliveries, and transportation services with carriers and logistics partners.
• Prepare, process, and maintain shipping documentation, labels, bills of lading, and shipment records.
• Verify product quantities, packaging, labeling, and shipment accuracy prior to dispatch.
• Monitor shipment status and provide tracking updates to internal stakeholders and customers as needed.
• Investigate and resolve shipping, transportation, delivery, and invoicing issues.
• Obtain carrier rate quotes, support freight cost management, and assist with freight claims when necessary.
• Collaborate with Production, Warehouse, and Customer Service teams to ensure orders are fulfilled and shipped according to schedule.
• Utilize shipping software, carrier systems, and customer portals to process shipments and maintain accurate records.
• Support process improvement initiatives to increase efficiency, service levels, and operational effectiveness.
• Assist with loading and unloading shipments and ensuring freight is properly secured when required.
• Maintain compliance with company policies, safety standards, quality requirements, and applicable regulations.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

Requirements

MINIMUM QUALIFICATIONS OF POSITION

• High school diploma or equivalent.
• Two (2) or more years of experience in shipping, warehousing, logistics, transportation, or distribution operations.
• Basic computer proficiency, including experience with Microsoft Office applications.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Basic mathematical skills, including addition, subtraction, multiplication, and division.
• Strong communication, organizational, and problem-solving skills.
• Strong attention to detail and accuracy.
• Sound judgment and decision-making skills.
• Ability to follow written and verbal instructions.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated commitment to workplace safety.

PREFERRED QUALIFICATIONS OF POSITION

• Forklift certification.
• Knowledge of shipping procedures, carrier requirements, and transportation processes.
• Experience working with shipping software and carrier systems.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Ability to lift, push, and pull up to 50 pounds.
• Frequent standing and walking throughout the workday.
• Frequent reaching, bending, kneeling, crouching, stooping, and climbing.
• Ability to visually inspect work for quality and accuracy, including color identification when necessary.
• Manual dexterity to perform repetitive tasks.

EEO STATEMENT

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PAY STATEMENT

The national pay range for this role is listed below. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.