Job Description

Feeding NEFL is dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Staff is committed to embodying Feeding NEFL’s values in all activities. Relationships are based on collaboration and respect. Resources are leveraged in a manner that is strategic and cost effective to achieve the Feeding NEFL’s mission and goals.

The position is responsible for all aspects of warehouse product care from receiving, storage, and distribution to pickup and delivery.

Key Areas of Responsibilities (KAR):

• Safety of Personnel, Food, and Equipment
• Customer Service – external and internal, positive in all circumstances
• Accuracy of Inventory – Incoming and Outgoing

Principal Duties and Responsibilities:

• Ensure that customer’s orders are accurately picked and staged for fleet/share floor. According to established guidelines and the appropriate “pick” sheet, accurately and thoroughly fulfill inventory order requests.
• Accurately, efficiently, and safely store items on racks, shelves, bins or refrigerated rooms/freezers according to product type, size, expiration date or product code.
• Utilize conscientious and safe handling of all warehouse material handling equipment including pallet jacks, hand dollies and forklift to avoid personal injury to self, others and damage to product, equipment, or facility.
• Maintain a clean, orderly, and safe work area always including warehouse, grounds, bins, and equipment; clean up spills immediately; keep walk areas and exits clear; lock and secure equipment and facility as required; notify manager of problems or needed repairs immediately.
• Demonstrate professionalism and speak respectfully when interacting with agencies, staff, volunteers, and the public.
• Ensures the sharing floor is staged with a variety of product 10 minutes prior to opening hours using the FIFO food safety guidelines, including rotating and restocking perishable product per hour as needed, tagging pallets with date/time/weight, packaging, and product integrity at the end of sharing floor activities.
• Ensure that the sharing floor is swept, floor scrubbed, and pallets/boxes restocked, plastic removed and organized at each day.
• Assist with the agency weigh and checkout process.
• After lunch - Ensure that the mobile pantries are staged and invoiced for the next delivery day.
• Other duties as assigned.

Key Performance Indicators (KPI):

• Safety of Personnel, Food, and Equipment - # Issues observed (positive or negative)
• Customer Service Satisfaction – Feedback (positive or negative)
• Accuracy of Inventory – route sheets, product category pallets, weights
• Teamwork – positive contributions/collaboration

Requirements

Job Qualifications:

• Must have a Bluetooth hands-free headset
• At least three years of experience in a warehouse environment preferably in the food industry
• Ability to read and write in English and at a level that is generally accepted as literate
• Possess basic math skills including adding, subtracting, multiplying and dividing.
• Must be forklift certified and professionally trained in food safety
• Ability to operate material handling equipment such as dollies and pallet jacks
• High level of personal integrity and honesty

Job Specifications (Working Environment):

Warehouse environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting, and carrying items weighing in excess of 75 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours.