Job Description

The purpose of the role is to ensure that all departmental activities are completed accurately and timeously as per DC plan through effective planning, leading, organizing and managing of the team.

📍 Location: Hagley, Cape Town.

Why Join Us?

• Be part of a dynamic and supportive environment.
• Make a real impact in a critical part of our supply chain.
• Grow your leadership and organizational skills with us.

What You'll Do

As a DC Supervisor, you'll play a pivotal role in ensuring the smooth operation of our distribution centre. Your mission:

• Execute departmental activities accurately and on time, aligned with the DC plan to ensure operational activities are achieved
• Lead your team to deliver exceptional results
• Managing employee relations and drive great team culture
• Actively participate and drive best operating practices 
• Drive efficiency through effective planning and problem-solving.
• Planning and organizing of team scheduling, reporting, consumable management, effective cost control and action implementation
• Effective communication with stakeholders and teams
• Co-ordinate Health and Safety activities
• Policy and procedure awareness and adherence
• Asset management principles - Correct use and maintenance of assets 
• Maintenance and repair cost 
• Risk control - Incident investigation and/reporting. 

JOB RELATED KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED 

KNOWLEDGE required: 

• Warehouse system knowledge (WMS) 
• Basic proficiency in Microsoft Word, Excel and Outlook. 
• Understanding standard operating procedures within departments 
• Driving compliance and standard operating procedures within departments 
• Basic Human Resource and Employee Relations knowledge 

SKILLS Required

• Planning and Organizing: Ability to effectively structure tasks, resources, and priorities to achieve objectives.
• Service Delivery: Demonstrated focus on meeting customer needs and ensuring high-quality outcomes.
• Deadline-Driven: Strong capability to work under pressure and consistently meet deadlines.
• High Tolerance for Stress: Ability to remain composed and effective in demanding situations.
• Assertiveness: Confidence in expressing ideas and taking decisive action when necessary.

COMPETENCIES Required

• Leading and Supervising: Strong leadership qualities with the ability to guide and manage teams effectively.
• Working with People: Excellent interpersonal skills to build and maintain positive relationships.
• Deciding and Initiating Action: Ability to make informed decisions and take proactive steps.
• Communication (Written and Verbal): Clear, concise, and professional communication skills.
• Persuading and Influencing: Competence in convincing others and driving alignment with key objectives.
• Delivering Results and Meeting Customer Expectations: Proven track record of achieving goals and exceeding expectations.
• Adapting to Change: Flexibility and resilience in dynamic environments.
• Self-Awareness and Development: Commitment to personal growth and understanding one's strengths and areas for improvement.
• Goal-Driven: A focused approach to achieving targets and objectives.
• Team Player: Collaborative mindset with the ability to work effectively as part of a team.

QUALIFICATIONS AND LEVEL OF EXPERIENCE REQUIRED 

QUALIFICATIONS:  

Essential: 

• Matric /Grade 12/ NQF level 4 equivalent 

Preferred: 

• Tertiary Qualification in Logistics/Supply Chain Management 

EXPERIENCE:  

Essential: 

• Experience working in the operations environment (e.g. DC/warehouse) 
• Experience in identifying and achieving short term goals. 
• Warehouse Management system and process flows. 
• People Management and developing Teams 

Preferred: 

• Similar experience in a Clothing/Textile/Retail industry.