Job Description

Key Responsibilities

• Lead, coach, and develop warehouse employees to achieve operational goals and maintain a positive work environment.
• Oversee daily warehouse operations, including receiving, inventory control, order processing, picking, packing, and shipping.
• Establish and monitor operational metrics to drive performance, efficiency, and customer satisfaction.
• Ensure compliance with OSHA, ISO, company policies, and all safety regulations.
• Develop and implement policies, procedures, and training programs that support operational excellence.
• Analyze warehouse processes and identify opportunities for efficiency improvements and cost reductions.
• Manage inventory accuracy through cycle counting, inventory controls, and warehouse management systems.
• Collaborate with Operations leadership on facility layout, product flow, and warehouse optimization initiatives.
• Develop and manage departmental operating and capital budgets.
• Maintain strong relationships with transportation providers, customer service, sales, scheduling, and other cross-functional teams.
• Lead continuous improvement efforts utilizing Lean, Six Sigma, and other process improvement methodologies.
• Oversee disposition of damaged, expired, recalled, and returned inventory.
• Serve as a project leader during warehouse management system implementations or upgrades.

Qualifications

Required

• Demonstrated leadership experience in warehouse, distribution, logistics, or supply chain operations.
• Strong understanding of inventory management and warehouse operations.
• Excellent communication, coaching, and employee engagement skills.
• Ability to analyze data and make informed operational decisions.
• Microsoft Office proficiency.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• Experience with Oracle WMS or other warehouse management systems.
• Experience with Power BI, advanced Excel, or business analytics tools.
• Knowledge of Lean Manufacturing, Six Sigma, and continuous improvement methodologies.
• Experience working in ISO 9001 environments.

What We're Looking For

• Strong leadership and team-building abilities.
• High level of accountability and organizational skills.
• Commitment to safety, quality, and continuous improvement.
• Ability to collaboratively work across departments and influence positive outcomes.
• Strategic thinker capable of balancing operational performance with employee engagement.

Physical Requirements

• Standing, walking, sitting, bending, and reaching throughout the workday.
• Occasional lifting and carrying up to 30 pounds with proper lifting techniques.
• Ability to work in a warehouse/distribution environment.