Job Description

Job Location APMEX DOWNTOWN - Oklahoma City, OK 73102 Position Type Full Time Education Level High School Salary Range $22.00 - $24.00 Hourly

We are seeking a local candidate for this role, and the position is located onsite daily downtown Oklahoma City, Oklahoma.

Hours: 6:00am-4:00pm

Days: Monday-Friday

Overtime as needed during the week and on weekends (Sundays) as needed for business needs

The Operations Supervisor will manage and leads a team of employees. They will be responsible for communicating company goals, safety practices, and deadlines to team. Other responsibilities include motivating team members and assess performance, manages employees’ hours and handles all verbal/written performance documentation issues.

The day in the life of a Distribution Center Supervisor...

• Supports Distribution Manager
• Training of the lead/back up supervisor
• Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Assists management new team member training
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts daily team meetings to update members on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Provides quality customer service, including interacting with other departments, answering enquiries, and effectively handling customer complaints
• Conducts daily and routine 5s Audits of managing area for orderliness and cleanliness
• Utilize Teams/Office software for tasks and communication
• Routinely monitors employee performance including giving verbal/written warning notices for underperformance
• Handles employee 90-day, 6 month and year end evaluations
• Manages employee hours based on volume

Other Qualities of a Distribution Center Supervisor:

• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
• Leadership: Leads through changes and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
• Personal Organization Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Sense of Urgency: Prioritizes well, shows energy, reacts to opportunities, instills urgency in others and meets deadlines.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals.

APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places to Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the team today!

Qualifications

Education:

• High School diploma/GED required

Experience:

• 3 years of Team Leadership Experience required
• Distribution experience preferred
• Product Knowledge and Industry Experience preferred but not required
• Strong Oral and Written Communication Skills

Computer Skills:

• Microsoft Office Suite
• SharePoint

At APMEX, our employees have access to extraordinary benefits including:

• Medical, Dental, and Vision
• Short Term Disability & Long-Term Disability
• Life Insurance
• 401K (Company matches!)
• Free Lunch every day
• Tuition Reimbursement
• College Debt Repayment
• 9 Paid Holidays
• Paid Time Off with Sell Back Option
• Paid Day off for your Birthday
• Paid Volunteer Opportunities
• Lunch and Learns