Job Description

The Distribution Center Supervisor supports daily operations for a new repack and fulfillment facility near South Bend, IN. The Supervisor oversees hourly team members performing receiving, repack, quality, warehousing, and distribution activities. They ensure safe, accurate, and efficient execution of work processes while coaching team members, maintaining quality standards, and supporting continuous improvement.
The position reports to the Distribution Center Manager and plays a key role in maintaining smooth day to day operations, supporting process improvements, and fostering a strong team culture.
Initial operations will typically run one day shift, Monday through Friday, but may change based on customer needs and program growth.

Key Skills & Competencies

1. LEADERSHIP & TEAM DEVELOPMENT
Critical Skills: leadership, communication, coaching, accountability, motivation
Responsibilities:
• Provide daily leadership, feedback, and support to team members.
• Ensure employees understand expectations and work instructions.
• Interview, select and provide onboarding/training for new hires.
• Coach, train and mentor team members to perform job duties, develop skills, and improve the operation.
• Conduct regular “pre-shift” meetings and other communications as needed.
• Promote a positive, collaborative, and accountable work environment.

2. OPERATIONAL EXECUTION & WORKFLOW COORDINATION
Critical Skills: workflow optimization, time management, problem solving, organization
Responsibilities:
• Assign work, monitor performance, adjust labor deployment, and maintain efficient flow of materials.
• Follow established workflow designs, escalating issues requiring process changes to the Manager.
• Ensure work meets customer requirements and production timelines.

3. SAFETY, FACILITY STANDARDS & COMPLIANCE
Critical Skills: safety practices, attention to detail, regulatory knowledge, 6S
Responsibilities:
• Model and enforce safety practices, PPE usage, and compliance with company standards and customer requirements.
• Conduct safety checks and correct unsafe behaviors immediately.
• Maintain clean, organized, and hazard free work areas. Drive a 6S culture.
• Lead preshift stretching/warm-up and regular safety training.
• Troubleshoot issues and escalate appropriately.

4. QUALITY, INVENTORY ACCURACY & PERFORMANCE
Critical Skills: quality inspection, basic math, analytical thinking, accuracy, documentation, computer skills
Responsibilities:
• Verify work quality and adherence to customer specifications.
• Support inventory controls including counts, tracking, and discrepancy resolution.
• Communicate quality issues, discrepancies, or process concerns to the Manager quickly.
• Identify and lead continuous improvement activities to enhance productivity.
• Use systems, scanners, and other technology effectively.
• Enter data accurately and prepare reports as required.

5. COMMUNICATION & COLLABORATION
Critical Skills: verbal and written communication, professionalism, relationship building, teamwork, reliability
Responsibilities:
• Communicate effectively with carriers, suppliers, customers, and other company personnel when needed.
• Support issue escalation and help resolve day to day operational questions.
• Provide regular updates and collaborate with team members to maintain smooth operations.
• Represent the company and program with professionalism in routine interactions.
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ADDITIONAL RESPONSIBILITIES
• Perform other duties as assigned to support facility operations and customer needs.

REQUIRED QUALIFICATIONS & EXPERIENCE
• Warehousing, kitting/repack, fulfillment, or distribution operations
• Lead or supervisory role
• Fast paced production environment with shifting priorities
• English language – verbal and written
• High school diploma or equivalent preferred additional education preferred

#HLGSWRTH

Equal Employment Opportunity: Hollingsworth provides equal opportunity in employment, maintains a diverse workforce, and prohibits all forms of unlawful discrimination and harassment. All employment decisions, policies, and practices will comply with applicable federal, state, and local anti-discrimination laws and regulations. We intend to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Hollingsworth is dedicated to the fulfillment of this policy regarding employment including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.

Substance-Free Employer:
• Hollingsworth does not hire employees who smoke or use tobacco products in states where this restriction is permitted.
• Hollingsworth does not hire individuals who illegal drugs. This includes use of marijuana/cannabis which may be legal locally but is prohibited under US federal law.