Job Description
RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 8000 employees and an operational presence in 14 countries. For over 30 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance. Through its various businesses including RMA Automotive, Global Fleet Sales, Comin Asia and Express Food Group (EFG), RMA Group has established itself as the partner of choice for leading automotive, equipment, engineering services, and food brands in Southeast Asia and beyond.
We are seeking an experienced Distribution Center Manager, who will guide and support the overall strategy for sections of the RMA Cambodia business to transition to a centralized Distribution Model. This includes organizational design, warehouse size and design, workflow procedures, and IT-related requirements to ensure a digitized environment. The role is based in Phnom Penh and involves starting a warehouse operation, making experience in this area essential.
Key Responsibilities:
- Operational Management:
- Oversee daily warehouse operations, including receiving, storing, picking, packing, and shipping of goods.
- Coordinate with other departments to ensure smooth flow of inventory and timely delivery.
- Develop and implement standard operating procedures (SOPs) to improve efficiency and accuracy.
Inventory Management:
- Monitor and manage inventory levels to ensure adequate stock and minimize overstocking or stockouts.
- Conduct regular inventory audits to maintain accuracy and identify discrepancies.
- Implement and maintain inventory control systems to track stock movements and ensure data integrity.
Staff Management:
- Supervise and manage warehouse staff, including hiring, training, and performance evaluation.
- Ensure staff adherence to safety protocols, operational procedures, and quality standards.
- Foster a positive and productive work environment to enhance team performance.
Space Utilization:
- Optimize warehouse space utilization to maximize storage capacity and efficiency.
- Implement and maintain effective storage solutions, such as racking systems and automated storage and retrieval systems (AS/RS).
Safety and Compliance:
- Ensure compliance with safety regulations, including OSHA standards and local laws.
- Implement and enforce safety protocols to prevent accidents and injuries.
- Conduct regular safety inspections and training sessions to maintain a safe working environment.
Technology Integration:
- Implement and manage warehouse management systems (WMS) to automate and streamline operations.
- Utilize technology such as barcode scanners, RFID, and automated guided vehicles (AGVs) to enhance efficiency and accuracy.
- Stay updated with the latest warehouse technologies and trends to drive continuous improvement.
Cost Management:
- Monitor and control warehouse operating costs, including labor, utilities, and maintenance.
- Identify and implement cost-saving measures to improve operational efficiency and profitability.
- Manage budgets and ensure financial accountability.
Customer Service:
- Ensure timely and accurate order fulfillment to meet customer expectations.
- Address and resolve customer inquiries and complaints related to warehouse operations.
- Collaborate with customer service teams to enhance overall customer satisfaction.
Reporting and Analysis:
- Prepare and present regular reports on warehouse performance, inventory levels, and operational metrics.
- Analyze data to identify trends, issues, and opportunities for improvement.
- Utilize key performance indicators (KPIs) to measure and monitor warehouse efficiency and effectiveness.
Continuous Improvement:
- Implement continuous improvement initiatives to enhance warehouse operations and processes.
- Conduct regular reviews and assessments to identify areas for improvement and implement corrective actions.
- Stay informed about industry best practices and apply them to optimize warehouse performance.
Liaison:
- Coordinate with all RMAC divisions in Cambodia and ADC in Thailand.
- Liaise with external partners, including government departments, suppliers, transport organizations, and multiple OEMs as required.
Financial Responsibility:
- Responsible for the development of annual budgets and ensuring the division is profitable.
Qualifications:
- Educational Background:
- Bachelor's Degree in a relevant field such as Supply Chain Management, Logistics (preferred).
- Professional accreditation in CSCP, CLTD, or CPIM is highly desirable.
- Experience:
- Proven experience in warehouse management, preferably in a central warehouse setting.
- Experience with warehouse management systems (WMS) and other relevant technologies.
- Knowledge of inventory management, supply chain processes, and logistics operations.
- Experience in starting up warehouse operations is essential.
Skills and Competencies:
- Conceptual Thinking
- Knowledge of Business Environment
- Planning and Organizing
- Analytical Thinking
RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance are embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.
