Job Description

DC MANAGER – 2nd Shift

REPORTS TO: SR. DC OPERATIONS MANAGER

STATUS: EXEMPT

SCHEDULE: Tuesday – Friday, 6:00pm – 4:30am

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

The Distribution Center Manager is responsible for leading daily distribution center operations to ensure the safe, accurate, and efficient flow of product through the facility. This role drives operational performance through effective leadership, data-driven decision making, process discipline, and continuous improvement.

Essential Duties and Responsibilities

Operations Leadership

• Lead and support daily distribution center operations to ensure productivity, accuracy, service, and safety objectives are achieved.
• Monitor operational performance and identify opportunities to improve efficiency, throughput, and overall execution.
• Identify, research, and resolve operational issues that impact service, productivity, inventory accuracy, or customer experience.
• Maintain a working knowledge of all functional areas within the distribution center to provide operational support and leadership coverage when required.
• Partner with departmental leaders to ensure consistent execution of processes and company standards.

Systems, Inventory & Process Management

• Ensure the accurate and timely collection, maintenance, and reporting of operational data within the Warehouse Management System (WMS).
• Partner with WMS administrators and support teams to optimize system utilization and improve operational processes.
• Analyze operational data, trends, and metrics to support decision-making and drive performance improvements.
• Develop, document, implement, and maintain standard operating procedures for distribution center operations.
• Support inventory accuracy initiatives and ensure compliance with system and process requirements.

Performance Management

• Establish, monitor, and communicate key performance indicators (KPIs) related to productivity, quality, inventory accuracy, labor utilization, service levels, and safety.
• Prepare and present operational performance reporting to site leadership on a daily and weekly basis.
• Communicate business updates, operational challenges, and improvement opportunities in a clear and professional manner.

Safety & Compliance

• Promote and maintain a safe work environment through training, coaching, policy adherence, and continuous safety awareness.
• Ensure compliance with company policies, safety procedures, and all applicable local, state, and federal regulations.
• Maintain a clean, organized, and professional work environment.
• Demonstrate a high level of professionalism, integrity, teamwork, and accountability.
• Perform additional duties and special projects as assigned.

Qualifications

Qualifications

Required

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 3-5 years of experience in distribution, warehouse, logistics, or supply chain operations.
• Experience working with Warehouse Management Systems (WMS) and other operational software platforms.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong analytical, organizational, and problem-solving skills.
• Ability to interpret operational data and use metrics to drive performance improvements.
• Effective verbal and written communication skills.
• Ability to prioritize multiple tasks and adapt to changing business needs.

Preferred

• Experience with ERP, OMS, labor management, or inventory management systems.
• Experience developing operational procedures and performance metrics.
• Leadership experience in a distribution center or warehouse environment.
• Continuous improvement, Lean, or process optimization experience.

Core Competencies

Leadership & Accountability

• Leads by example
• Builds trust and credibility
• Drives results through ownership and accountability
• Demonstrates sound judgment and decision-making

Communication & Collaboration

• Communicates clearly and effectively
• Builds strong relationships across departments
• Actively listens and responds appropriately
• Promotes teamwork and partnership

Operational Excellence

• Process improvement mindset
• Attention to detail and accuracy
• Data-driven decision making
• Focus on quality and continuous improvement

Business Acumen

• Planning and organization
• Resource management
• Strategic thinking
• Results orientation

Personal Effectiveness

• Adaptability and versatility
• Initiative
• Professionalism
• Problem solving
• Time management

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary pay rate.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.*
• Medical, Dental, Vision and Life Insurance.*
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ X ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 5.