Job Description

Level: Management
Job Location: Auto Wares Grand Rapids - Grand Rapids, MI 49507
Position Type: Full Time
Job Shift: Day
Job Category: Management
Distribution Center - General Manager
About the Role:
Auto-Wares is seeking a hands-on, results-driven Distribution Center General Manager to lead operations, people, and performance at one of our high-volume distribution centers. This leader ensures exceptional service to our customers, operational excellence, and a culture that reflects our purpose, vision, and values.
What You’ll Do:
Lead Daily Operations
-  Oversee all warehouse functions: receiving, put-away, picking, shipping, returns, dock, pickup/express, and route support.
-  Ensure orders ship accurately and on time through effective planning and resource allocation.
-  Drive productivity, inventory accuracy, and continuous improvement using data metrics.
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Develop and Lead a High-Performing Team
-  Recruit, hire, train, and coach team members and leaders.
-  Build bench strength and ensure consistent execution of standard work.
-  Conduct performance reviews and create development plans.
Own Safety, Compliance & Facility Standards
-  Enforce operational, safety, and personnel policies.
-  Maintain a clean, safe, secure facility and review security plans annually.
-  Ensure compliance with all local, state, and federal regulations.
Manage Financial & Business Performance
-  Develop and manage the DC budget with the VP of Distribution.
-  Review financial and operational metrics; take corrective action when needed.
-  Recommend facility improvements, equipment, and resource needs.
Deliver Outstanding Customer Service
-  Ensure timely, accurate order fulfillment and route performance.
-  Resolve customer issues quickly and drive root-cause solutions.
-  Maintain strong communication with Warehouse Managers, Shift Managers, and Distribution leadership
Model Leadership & Company Values
-  Lead from the floor—engage employees, show initiative, and follow through.
-  Communicate openly, listen actively, and foster a respectful, inclusive environment.
-  Support company initiatives and participate in AWI leadership meetings.
Distribution Center General Manager~Grand Rapids, MIWhat You Bring
-  Leadership experience in distribution, logistics, or warehouse operations.
-  Strong people leadership, coaching, and team-building skills.
-  Ability to manage budgets, KPIs, and operational performance.
-  Commitment to safety, quality, and continuous improvement.
-  Excellent communication and problem-solving abilities
Reports To: VP of Distribution

Compensation: Competitive salary + corporate bonus program
Tools Provided: Company laptop, mobile phone reimbursement, corporate credit card