Job Description
Who We Are
Brooks is a team of passionate people united by a desire to do meaningful work, lead healthy lives, and make a difference. We share a focused mission: to inspire everyone to run and be active. That’s it. No distractions—it’s all about the run. Through science, creativity, service, authenticity, and connection, we obsess over delivering the best running gear on the planet. We do it our way, with our unique spirit, with a goal of being more relevant to runners than any other brand, day after day and mile after mile. We are determined to innovate, challenging ourselves to lead thought at every turn. Inside these walls and on the roads, tracks, and trails, we live and breathe Run Happy, celebrating the positive impact running has on our lives and others. We inject it into all we do because it makes everything better, smarter, more fun, and more memorable. Our company culture defines us, bonds us together and creates the conditions for success. It is lived daily as a behavioral expression of our collective set of brand values: Runner First, Word is Bond, Champion Heart, There’s No “I” In Run, and Keep Moving. If you’re on our team, it means your part of creating something extraordinary. You’re part of Brooks.
We are looking for an experienced DC Supervisor to join our team in leading, inspiring, and motivating employees within our distribution center. As a DC Supervisor at Brooks, you will supervise a team who performs essential functions within the Distribution Center that achieves our goal of providing world-class customer service. People management responsibilities include training, planning, assigning daily work, coaching, mentoring, delivering performance reviews, and resolving problems. You’ll be responsible for creating a work environment where all employees feel appreciated for their efforts and will act as a role model that lives and breathes Brooks values!
Responsibilities
- Supervise and assist in daily warehouse activities related to inbound and outbound operations
- Partner with the DC Operations Planner to ensure the department’s staffing levels meet the expected volume, while also identifying changes in customer behavior that drive changing labor needs
- Work closely with all DC Supervisors to schedule resources as that support the needs of the growing business
- Provide cross-training to staff to give the DC flexibility to support other departments when needed
- Track and monitor department KPIs; develop action plans for below standard performance and/or service
- Work with the DC Management team to resolve discrepancies and maintain FTZ compliance
- Spends most of work day on DC floor providing visible leadership and drives a motivated, positive, productive work force to ensure safety and quality standards are met and exceeded
- Act as subject matter expert for Softeon (WMS) and provide additional training when necessary
- Spearhead and implement process improvements within the department
- Provide coaching, mentoring and deliver performance feedback in a timely manner
- Counsel employees to ensure behaviors model Brooks values and actively works to creative a collaborative, positive working environment where employees can learn and grow
- Write and deliver annual performance reviews
- Ensure efficient, effective and safe operations at all times
- Special projects as needed.
Qualifications
- High School Diploma, required; Associate’s degree or equivalent experience, preferred
- 5+ years of experience working in a fast-paced warehouse, required
- 2+ years supervisory experience in a distribution setting or related industry, required
- Experience working in a Foreign Trade Zone (FTZ), preferred
- Experience with WMS systems (Softeon, Manhattan, Red Prairie, etc.) and RF barcode scanners, required
- Computer proficiency: Microsoft Office (Excel, Word, Outlook) and internet proficiency, required
- Excellent verbal and written communication skills
- Proven ability to deal with adverse situations positively and professionally
- Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
- Proven ability to interact effectively and professionally with all levels of the organization
- Ability to inspire and guide your staff to get the job done by bringing out the best in others
- Ability to anticipate how a decision made can affect our customers, our partners, our products or other departments’ operations and/or morale
- Demonstration of innovation and initiative – always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary
- Keen attention to detail in planning, organization and execution of tasks
- Forklift experience, preferred
- Proven history of maintaining a good attendance record
- Must be able to stand and/or walk for long periods of time – up to 8 hours/day
- Ability to lift 30lbs frequently and 50lbs on occasion, required
- Approach employee growth, development, and employee relations with a DE&I lens.
- Diversity Equity & Inclusion (DEI) program creation and/or active support of initiatives.
- Embraces and lives the Brooks values!
Brooks is a team of passionate people united by a desire to do meaningful work, lead healthy lives and make a difference. We share a focused mission: to inspire everyone to run and be active. That’s it. No distractions—it’s all about the run. Through science, creativity, service, authenticity and connection, we obsess over delivering the best running gear on the planet. We do it our way, with our unique spirit, with a goal of being more relevant to runners than any other brand, day after day and mile after mile. We are determined to innovate, challenging ourselves to lead thought at every turn. Inside these walls and on the roads, tracks and trails, we live and breathe Run Happy, celebrating the positive impact running has on our lives and others. We inject it into all we do because it makes everything better, smarter, more fun and more memorable. Our company culture defines us, bonds us together and creates the conditions for success. It is lived daily as a behavioral expression of our collective set of brand values: Serve People, Lead Thought, Play as a Team, Compete Every Day, Demonstrate Integrity, Have Fun and Be Active. If you’re on our team, it means you’re part of creating something extraordinary. You’re part of Brooks.
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, sensory, physical, or mental disability, marital status, pregnancy (including childbirth and related conditions), honorable discharge or military status, protected citizen status, actual or perceived victims of domestic violence, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained guide dog by a person with a disability, or on any other basis protected by federal, state or local law, or any other non-merit based factors.
