Job Description

Requisition No: 878075

Agency: Department of Education

Working Title: DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 48006328

Pay Plan: Temp

Position Number: 48006328

Salary: $18.40

Posting Closing Date: 06/30/2026

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Florida Department of Education

Division of Vocational Rehabilitation

Bureau/Office of Technology Services

Location: Orlando

Position Title: Government OPS Distributed Computer Systems Specialist

Position Number: 48006328

Salary Range: $18.40/hour

This advertisement may be used to fill multiple vacancies up to six months.

Vocational Rehabilitation’s Mission:

Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers. Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

Please visit our link at www.rehabworks.org to learn more about our mission.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Your Candidate Profile (application) must be complete in its entirety.

• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or moremust be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Fernando Galvez (352)-630-6212

This is technical and administrative work supporting a statewide distributed computer systems network for use by end-users including hardware, software, and telecommunication components of distributed systems. The employee supports multiple office sites, which may require extensive travel.

DUTIES AND RESPONSIBILITIES

Operations:

• Assists in writing and maintaining up-to-date technical documentation and operating procedures for supported offices, networks, hardware, software, and applications.
• Maintains current knowledge of telecommunications systems (hardware and software).
• Follows the standard implementation of policies, procedures, best practices, and systems operations.
• Performs infrastructure related tasks, such as Active Directory users and computers.
• Maintains technology equipment inventory.

Work Assignments:

• Assists with computer and network support for the Division’s offices located throughout the state to include but not limited to, office relocations/closures, circuit installations/deletes, router installations/removals, switch configurations and deployments, electrical requirements, and network cabling.
• Performs computer Imaging, configuration, setup, and relocation.

Technical Assistance:

• Troubleshoots Local Area Networks (LAN), Personal Computers (PC) and the Division’s systems/applications issues.
• Handles incidents and service requests accurately and in a timely manner.

Training:

• Ensures IT Training for New Employees is provided in a timely manner and delivered following training guidelines.
• Delivers other relevant IT training as necessary.
• Assists with developing IT training materials for the Division.

Perform other duties as required, assigned, or delegated.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of distributed processing operations, procedures, and equipment.

Knowledge of problem-solving techniques.

Knowledge of computers and software.

Ability to process information logically and solve problems.

Ability to develop training programs related to distributed processing.

Ability to monitor and resolve problems with distributed systems components.

Ability to identify and define user task needs.

Ability to communicate effectively.

Ability to plan, organize and coordinate work assignments

MINIMUM QUALIFICATIONS:

Bachelor’s degree from an accredited college or university and one year of experience in computer systems analysis, computer programming, or in planning or designing distributed computer systems.

PREFERRED QUALIFICATIONS:

Preferences will be given to:

• Applicants who have both professional and educational experience.
• Applicants who have direct experience in Tier I IT support, including desk operations, technical troubleshooting, and customer service.
• Applicants who complete application information and hire requirements listed in the advertisement to completion.

Other Personal Services (OPS)

OPS employees do not participate in state group insurance or the state retirement system.

OPS employees may participate in the State of Florida 457 Deferred Compensation Plan.

OPS employees may wish to inquire into the following state programs:

The “Florida Discount Drug Card” program: http://www.floridadiscountdrugcard.com/

The “Cover Florida” Health Care Access program: http://www.coverfloridahealthcare.com/

The “Florida KidCare” Health Insurance program: http://floridakidcare.org

BENEFITS ARE NOT APPLICABLE TO OPS EMPLOYEES

• Any form of paid leave
• Paid holidays
• Participation in the Florida Retirement System
• Reinstatement rights or retention rights

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

For more information, please visit the Selective Service website

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.