Job Description

Dispensary Technician

Fairmount Primary Care Center - Philadelphia, PA

$21 - $22/hour

Full-Time | Monday–Friday | No weekends!

Make a difference beyond the prescription!

As a Dispensary Technician, you’ll play an important role in helping our patients access the medications they need while providing a welcoming, respectful, and positive experience. From processing prior authorizations and supporting medication adherence to dispensing prescriptions and assisting patients with insurance and payment questions, you’ll help make healthcare more accessible for the communities we serve.

If you’re a bilingual pharmacy professional who is detail-oriented, compassionate, and passionate about helping others, we want to hear from you!

What You'll Do

As a Dispensary Technician, you’ll support both the clinical and administrative side of our medication dispensaries, including:

• Support medication access by processing prior authorization requests, reviewing formulary alternatives, and obtaining required information from providers and insurance companies
• Connect with patients through medication adherence outreach, refill reminders, and assistance with medication-related questions
• Dispense medications accurately while verifying prescriptions, insurance information, sliding fee information, and patient profiles
• Provide excellent patient service by greeting patients, answering questions, collecting co-pays, and helping patients access pharmacists and medication education when needed
• Work with insurance providers and healthcare teams to troubleshoot coverage issues and facilitate access to medications
• Support medication assistance programs by identifying and referring eligible patients
• Maintain accurate documentation in the patient health record, including prior authorizations, approvals, denials, and other relevant information
• Manage inventory and help ensure medications are properly stocked, organized, labeled, and secured
• Reconcile daily receipts and co-pay reports and maintain accurate payment records
• Collaborate across health centers and provide coverage for medication clerks as needed
• Participate in department meetings, audits, process improvement activities, and other pharmacy-related initiatives.

Why Join DVCH?

At DVCH, you're more than a Dispensary Technician—you're part of a healthcare team helping patients navigate their care.

We offer:

• $21 - $22/hour
• Monday - Friday schedule
• Medical, Dental and Vision insurance
• Company-paid Disability and Life Insurance
• Generous paid time off
• 401(k) with employer match
• Tuition Reimbursement
• Opportunities for growth and professional development
• And More!

Who We Are

For over 55 years, Delaware Valley Community Health has been driven by our mission to serve the underserved population of Greater Philadelphia. We feel there is no greater cause than helping those in need, and we welcome all who share in our beliefs to consider joining us. At DVCH, there’s a lot of humanity in our workplace. We support each other in a friendly, dynamic, and diverse environment and treat each other like family. The work is often challenging but it’s always rewarding. We are committed to giving our people every opportunity to succeed. We believe that investing in our employees is the right thing to do by providing quality benefits and continuous learning opportunities to enhance the professional and personal lives of our team members. If you are eager to realize your true potential while helping those in need, we invite you to explore a career with purpose, and join our family at Delaware Valley Community Health.

Requirements

What We’re Looking For

High school diploma or equivalent required

Previous pharmacy experience required

Pharmacy Technician certification preferred

Bilingual English/Spanish is required

Strong interpersonal, verbal communication, and customer service skills

Excellent attention to detail and listening skills

Ability to interpret and apply guidelines and procedures

Good reasoning and judgment skills

Basic computer proficiency

Ability to collaborate effectively with healthcare professionals and colleagues at all levels

Ability to lift boxes weighing up to 25 pounds

Ability to travel between health centers as needed

DVCH is an EOE/Veterans/Disabled/LGBTQ+ employer.

For more information about DVCH and our services, visit us online at www.dvch.org.