Air Conditioning Contractors of America (ACCA)

Dispatcher/Customer Service Representative

Air Conditioning Contractors of America (ACCA)  •  $25/hr  •  Wailuku, HI (Onsite)  •  1 day ago
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Job Description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
  • 401(k) matching
  • Bonus based on performance
  • Paid time off
  • Training & development
About Us:

Synairgy Mechanical is a leading provider of HVAC and IAQ; installation, servicing and maintaining our market (Maui County) area. We specialize in finding cost-effective solutions for our customers whether they are installing HVAC or other IAQ systems for the first time or expanding their existing systems.



  • Answer and direct phone calls in a polite and professional manner
  • Schedule appointments and maintain calendars
  • Maintain purchase order numbers list and maintenance schedules
  • Follow up on scheduled jobs to ensure completion or rescheduling
  • Maintain communication with technicians in the field
  • Assist Service Manager with estimates
  • Handle sensitive and confidential information with integrity
  • Maintain email

Job Qualifications:

  • High school diploma or equivalent; additional qualifications a plus
  • Excellent proofreading, spelling, grammar, arithmetic and business writing skills.
  • Ability to work under time and backlog pressure for extended periods of time.
  • Ability to handle multiple tasks efficiently.
  • Proven experience in a customer service environment, preferably in HVACR contracting or building services industry.
  • Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials
  • Excellent oral and written communication skills
  • Proficient in Microsoft Office Suite and other office software
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy

Benefits:

  • Employee discounts on HVAC repairs, replacements and installs
  • Free HVAC maintenance on their home system
  • Flexible schedule
  • Paid birthdays
  • 11 paid federal holidays
  • Great PTO plan
  • Matching 401k
  • Team mindset
  • Dental, vision and health insurance 100% paid
  • End of the year bonuses


Note:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Compensation: $18.00 - $25.00 per hour

There are many exciting options for a career in HVACR waiting to be explored.

Synairgy has been a trusted HVAC leader on Maui for more than 30 years. We are growing and always looking for reliable, motivated people who want to build a long-term career in the HVAC trade. If you care about quality work, teamwork, and great customer service, you will fit right in.

At Synairgy, you will be respected, supported, and given the chance to grow. If you want a career, you can be proud of, we would love to hear from you.

If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!

Air Conditioning Contractors of America (ACCA)

About Air Conditioning Contractors of America (ACCA)

The Air Conditioning Contractors of America (ACCA) is the national association of heating, ventilation, air conditioning, and refrigeration contractors.

HVACR contractors are a pillar of the American economy, responsible for our fresh food supply, ensuring modern medicine is possible, keeping information technology centers operational, and providing essential comfort and fresh air to every home, hospital, and building.

ACCA writes the nationally-recognized and manufacturer-recommended installation and maintenance standards used by professionals to ensure quality work for their customers.

We offer the best educational services in the industry, including online training, in-person classes, and an annual conference that brings together the best contractors from across the country for exciting educational content.

ACCA is the only contracting association fighting for contractor interests before legislators, regulators, manufacturers, distributors, and the media.

We build standards-driven accreditation programs that help contractors differentiate themselves in a competitive market.

And we stand up every day for our belief that, yes, some contractors are better than others!

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Alexandria, Virginia
Year Founded
1968
Website
acca.org
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