Job Description

This position is responsible for receiving, dispatching, and logging all requests for security assistance. Protects company assets and provides a safe environment for our employees and guests.

• Receiving, dispatching, and logging all requests for security assistance from all departments.
• Complies with Everyone Greets Everyone “EGE” and Family-Style Service standards.
• Issuing temporary employee and vendor badges.
• Contact, when necessary, Sheriff’s Department, Rincon Fire Department, and various other off property organizations during emergency situations.
• Logging and receiving all lost and found items. Logging and issuing security incident report numbers. Maintaining a daily security log.
• Limiting access to the “back of the house” to employees and authorized personnel.
• Maintaining a log of all nonemployees issued badges for access to the back of the house. Dispatching security officers, via radio, to assigned duties.
• Maintain upbeat, positive attitude, positive energy, and enthusiasm from one interaction to another.
• Responsible for the safety and well being of guests and fellow employees. Gives directions and provides escort to customers in need. Aids civil and law enforcement authorities, including testimony in court and other administrative hearings. Makes chip fills and jackpot verifications.
• Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary. Patrols all sections of property to identify safety hazards and breaks in security.
• Interviews, investigates, and documents all applicable incidents in accordance with company policy. Makes lost and found detailed descriptions of people and incidents. Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Monitor Fire Control Panel.
• High school diploma or equivalent and two years experience in a position with direct guest contact required.
• Must have the ability to prioritize events that may transpire when in the dispatcher position. Must be able to prepare effective written reports.
• Prefer individual with two years police, military police, or casino security experience.
• Must possess excellent customer and employee relations skills.
• Must be able to work any day of the week, any shift and overtime when required.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must possess a valid vehicle operator’s license with no suspensions, DUIs or more than two moving violations in the past three years. Must have computer skills.

ADDITIONAL REQUIREMENTS

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
• Must be able to physically restrain adults who weigh more than 200 pounds. Must be able to respond calmly in crisis and stressful situations.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
• Must be able to make rational decisions when handling guest and employee issues.
• Must be able to see and remember the specific details of incidents and persons.
• Must be able to give court testimony when necessary and write detailed reports.
• Responds to visual and oral cues. Must be able to read, write, speak, and understand English.
• Must be able to tolerate areas containing second-hand smoke, high noise levels, bright lights, and dust.

Pay rate $20.25.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. 

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

JOIN A TEAM THAT GOES ALL-IN ON YOU

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!