Job Description

Kettering Health | Kettering | Resource (PRN) | Varied Shift

Responsibilities & Requirements

Responsibilities

• Requires ability to operate specialized communications radio equipment
• Requires ability to remain calm and perform duties under emergency and high stressed situations
• Requires ability to respond quickly and accurately to all telephone and/or radio inquires; request for assistance in emergency and non-emergency medical or police related matters
• Requires general knowledge of department and medical center information in offering assistance and direction to visitors etc.
• Requires professionalism when in contact with staff, visitors, patients or other Emergency Medical staff
• Requires ability to maintain professionalism during confrontation that may occur during telephone or face-to-face interactions
• Operate and monitor multiple in-house CCTV, alarm and access systems including the computer aided dispatch (CAD) taking necessary action when needed
• Requires dispatching police related emergency and non-emergency calls
• Use of Matrix card access system

Preferred Qualifications

Qualifications:

• High school diploma or GED.
• Valid Ohio Driver license or State ID card.
• Ability to obtain CPR certification upon hire.
• Skill in typing; computer operation; use or operation of radio and related equipment.
• Knowledge of applicable rules, regulations, policies and laws that address public safety related aspects in the health care setting (preferred).
• Previous experience in law enforcement as dispatcher desirable
• Never charged or convicted with a disqualifying offense per Ohio Administrative Code 3701-13-05.

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.