Job Description

Talon Recruiting has partnered with a National leader in rental, sales and distribution of industrial and commercial heavy equipment. We are looking for a Dispatcher for their Asheville, NC location.

Job Description Summary

As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. This position also involves handling customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and the Company. You will be responsible for following standard operating procedures.

DUTIES & RESPONSIBILITIES

Create and monitor driver's schedules

Create and monitor receipt and delivery schedules for company equipment

Review daily and weekly driver logs in accordance with company and DOT standards

Perform daily truck inspections in accordance with company and DOT standards

Work closely with other store locations in order to assist them in meeting their customer’s equipment needs

Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution

Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment

Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment

Perform other duties as assigned by the manager

QUALIFICATIONS

College degree (bachelor or associates) preferred

Working knowledge of DOT Federal Motor Carrier Safety Regulations

Customer Service & Dispatch training, a plus

2+ years of experience with applications of various construction/industrial equipment

Working knowledge of the delivery area

Ability to lift, bend, stoop, squat, reach, crouch, and kneel, as well as ability to sit or stand for long periods of time

Compensation:

$60K – 70K+ DOE

Generous vacation policy

Comprehensive Medical, Dental, Vision, LTD, STD

401(k) plan