Job Description

• Play a key support role that helps the team stay organised, efficient and on track
• Be part of a fast-moving global industry with opportunities to expand your career
• Access to a range of health, wealth, and lifestyle benefits

The role:

We are looking for an FCL (Full Container Load) Despatcher to provide essential operational support across our New Zealand logistics network. Based in Auckland, this role supports the safe and efficient movement of cargo by assisting with customer and carrier communication, coordinating daily transport activity, and maintaining key compliance and administration duties such as invoicing and reconciliations.

What you will do:

• Support the transport team with daily operational queries and customer updates.
• Communicate with customers and carriers about delays, changes or shipment updates.
• Process and reconcile invoices, ensuring all vendor billing is accurate and up to date.
• Maintain compliance tasks such as fatigue management records, logbook filing and managing system alerts.
• Update systems, action operational alerts and ensure orders and notifications are correct.
• Work with internal teams to maintain accurate information and consistent processes across systems.
• Build strong working relationships with customers, drivers and subcontractors.
• Assist with continuous improvement initiatives by streamlining admin processes and identifying efficiency opportunities.

What you will bring:

• Experience in FCL despatch or administrative support within a wharf cartage or transport environment.
• A solid understanding of NZTA fatigue laws and Chain of Responsibility requirements.
• Proficiency with transport management systems, cargowise, and a strong grasp of operational logistics.
• Experience with invoicing, reconciliation or billing processes.
• Excellent organisational and time‑management skills.
• Strong analytical and problem‑solving abilities.
• A flexible and resilient mindset, with the ability to stay calm and productive in a fast‑paced environment.

Benefits

• Employee Assistance Program (EAP)
• Option to purchase additional leave
• A collection of health, wealth and lifestyle services and discounts
• Southern Cross Health Society – Health Insurance Discount
• Be part of a fast-moving industry with boundless opportunities for success!

About Visy Logistics
At Visy Logistics, we don’t just move freight – we move industries forward. As part of one of Australia’s most sustainable and innovative businesses, we provide our people with the stability of a major employer and the opportunity to make a real impact every day. Offering a range of logistics services from warehousing, contract logistics, linehaul, intermodal transport, global freight forwarding and bulk logistics, we do logistics differently. Join a team that delivers reliable, safe and efficient transport solutions – backed by a national network and a strong commitment to our customers, communities and the planet.

Ready to hit the road with us? Apply now and start your journey toward a fulfilling career!

You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing).

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Please note that only applications with the right to live and work in New Zealand will be considered for this position.