Job Description

Dispatcher Monday-Friday 11:30am-8pm$22.50/Hourly Flex to cover 6am-8pm as needed About Us

• Paid Time Off – We value well-being and encourage work life balance.

• Company Vehicle – No need to worry about maintenance or gas reimbursement.

• Fixed Schedules – Schedule consistency and predictability

What you willbe doing as aMedSpeedMedical Driver

• Most of your day will be spent in a company-owned vehicle, safely driving and transporting lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interofficemailand related materials

• Operate a hand-held scanning device to accurately track items through the transportation cycle

• Strictlyobserveoperating policies,proceduresand service schedules

• Present a professional image to clients and the public through appearance and interaction

• Load and unload company vehicles withappropriate equipment

• Demonstrate safe and courteous driving behavior

• Conduct pre/post-trip vehicle inspections andmaintaina clean,neatand orderly vehicle

• Route duties vary based on client and business needs, and LSRs must be able to perform all duties across all routes they may be assigned.Route assignments may change from time to time.

• Demonstrate teamwork, cooperation and adaptability with teammates and clients

• Build and nurture a collaborative MedSpeed team culture

What you will be doing as a Dispatcher:

• Monitor and route assigned customer orders while meeting all corporate guidelines and performance standards
• Create effective routes using routing tools and local knowledge to make efficient transports based on priority and location
• Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on orders with effective communication skills
• Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements
• Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback
• Work with market management team for all routing/dispatch needs on a day-to-day basis as well as on longer term improvements
• Maintain current knowledge of MedSpeed service policies, procedures, and specific client requirements
• Sort and organize warehouse supplies
• Work with market management team on additional warehouse tasks
• Work to promote MedSpeed culture

What you need to become a MedSpeeder:

• High School Diploma, GED or equivalent
• Work experience in up-tempo environments preferred
• Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified
• Demonstrate excellent verbal and written communication skills
• Great attitude that aligns with our culture of working as one team, keeping our promises, and getting better every day
• Ability to effectively manage time and multi-task
• Ability to maintain high level of punctuality and consistent, reliable attendance standards
• Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
• Collaborative work style, able to work well within and across departments
• Ability to enter data accurately at a given speed
• Strong typing and computer skills

MedSpeed partners with clients in healthcare environments, including hospitals, physician offices, and laboratories. Safety, trust, and compliance are essential in our partnerships. As a condition of employment, all candidates receiving an offer must complete a criminal background check, drug screen, and motor vehicle record (MVR) review. All results are evaluatedin accordance withcompany policy andapplicablefederal, state, and local laws, including those governing the use of background and driving record information in employment decisions.Visit us online at www.medspeed.com to learn more about our great organization. Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com