Job Description

The Dispatcher oversees the daily transport dispatch operation for a 30+ truck operation. This includes load planning based on daily pricing and ensures maximum driver/load efficiency. The role is based in-office at the Company's Head Office in Maxville, Ontario.

RESPONSIBILITIES:

• Reviews schedules, requisitions, loads, running times, distances, staffing availability, product pricing and other pertinent information to establish schedule parameters.
• Creates price-conscious delivery plans, optimizing loads and use of vehicles.
• Coordinates and builds efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize runouts.
• Analyzes, builds, dispatches and updates load using industry-specific computer software.
• Uses dispatch software, company-specific programs, and GPS monitoring software to track, dispatch, and update vehicle operators.
• Monitors ongoing communication and dispatching throughout the shift.
• Maintains appropriate communications between customers (retail and dealer sites) and dispatch to facilitate flawless operations.
• Incorporates variable factors into route plans, such as peak travel periods, holidays, special events, and construction, with an emphasis on time and cost-efficiency.
• Assigns personnel to equipment and routes and schedule to work shifts.
• Compiles equipment and personnel records, including hours of service, distances, maintenance, repairs required and other data, to produce operating reports.
• Processes and transmits information to coordinate the activities of vehicle operators.
• Advises vehicle operators of route, weight, and size restrictions and other pertinent information.

SKILLS AND EXPERIENCE:

• Completion of secondary school is required.
• Previous experience as a vehicle dispatcher is essential.
• Previous fuel dispatch experience would be a significant asset.
• The ability to communicate in both official languages would be an advantage.
• Interpersonal skills: In dealing with a diverse pool or internal and external stakeholders, the ideal candidate maintains a professional and positive work environment based on respect.

OTHER REQUIREMENTS:

• A high degree of computer literacy is essential.
• The ability to analyze and evaluate information used to make sound business decisions.
• Exceptional communications skills, both verbal and written.
• The ability to multi-task and juggle competing deadlines and multiple priorities.
• The ability and willingness to work shift schedule, including days, weekends, and holidays.
• This role requires the successful candidate to participate in an on-call, out-of-hours rotation.

WHY JOIN THE MACEWEN TEAM?

• The salary range for this role is between $62,000.00 and $68,000 per year. Salaries are based on years of relevant experience and education.
• Learn and collaborate with the best in the industry.
• Supportive colleagues and leaders who are passionate about providing exceptional service.
• Competitive compensation package.
• 3 weeks vacation to start.
• Complete benefits program including health, medical, dental, and life insurance.
• RRSP plan with Company match from day one.
• “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.

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OUR CORE VALUES:

It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

• Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
• Long-Term Focused - We value long-term success over short-term gains.
• Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
• Do The Right Thing - We stand by our word and do what's right.
• Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
• Ever Evolving - We embrace positive change and always seek to improve.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for 50 years.

MacEwen is recognized as one of Canada's leading independent petroleum and convenience store companies with over 125 retail locations, 17 Divisional Offices, and two distribution centers with identified brands such as Quickie, Jutzi, MacEwen and Esso.

The Company's continuing success is based on each one of our 360+ employees living our core values. First and foremost is our commitment to taking care of our customers.

Before an offer of employment is extended, a minimum of two business references will be required, and candidates must complete pre-employment testing, which comprises a criminal record check.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodation during the recruitment process.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This posting is for a vacant position.