Position Title:DispatcherCoordinator

Department:OperationsDepartment

Reports To:Director of Operations

FLSA StatusSalary/Exempt

LegendsGlobal, the leader in privately managed public assembly facilities, has an excellent and immediate opening for aDispatcherCoordinatorat theLegendsGlobal/Salt Palace Convention CenterUndertheguidance of theOperations Directors, theDispatcherCoordinatorensur esseamless communication between the Event Manager and support teams during events. This position involves receiving real-time service requests, entering them into the facility’s work order system, and dispatching tasks to theappropriate teamssuch as Event Setup, Housekeeping, and Maintenance Etc. The ideal candidate thrives in a fast-paced environment and is highly organized, responsive, and detail-oriented.

Essential Duties & Responsibilities:

• Serve as thecentral pointof contact for incoming service requests from Event Managers during live events.

• Accurately log and categorize requests in the work order management system.

• Dispatch tasks toappropriate teamsincluding Event Setup Crew, Housekeeping, and Maintenance Etc.., ensuring clarity and urgency are communicated.

• Monitor the progress of dispatched tasks and follow up to ensuretimelycompletion.

• Maintain real-time communication with Event Managers to provide updates on task status and completion.

• Coordinate with multiple departments to support concurrent events across the convention center.

• Document all service requests and resolutions for post-event reporting and quality assurance.

• Assist in preparing for high-traffic event days by reviewing event schedules and anticipating operational needs.

• Walk around to check rooms and completions.

• Responsible forvalidatingand reconciling actual operational activities for eventsandhousekeeping

• Oversee verification of event-related operational performance against planned activities

• Ensure accuracy of recorded operational activity for eventsand housekeepingthrough review and confirmation

• Monitor and confirm actual operational execution for events to ensure alignment with plans

• All other duties as assigned.

Experience,Knowledge, & Qualifications

• High school diploma or equivalent preferred.

• Previousexperience in dispatch, event coordination, or facilities management preferably in a convention center or large venue.

• Strong verbal and written communication skills

• Proficiencywith work order systems and Microsoft Office Suite.

• Ability to multitaskandremain calm and efficient under pressure in a dynamic, high-volume environment.

• Excellent organizational skills and attention to detail.

• Flexibility to work evenings, weekends, and holidays based on event schedules.

Job Type:Full-time,40 hoursper week, In-Office

Wage:$55K- 61K

Schedule:Event driven schedule,weekendsrequired, evening and night shiftsrequired,work might be assigned as neededat Mountain AmericaExpoCenter

Benefits

• Medical, Dental, Vision Insurance

• Optional Benefits: FSA, Critical Illness, Accidental, Hospital Indemnity, Legal, ID Theft, Short-Term & Long-Term Disability, Supplemental Life Insurance

• 401(k), Company Match 100% of up to 3%

• Vacation accrual structure based on tenure

• 11 Paid Holidays

• Annual 80 Hours Sick Time

​ Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may beprovidedto enable individuals with disabilities to perform essential functions. Position requires heavy lifting, climbing, carrying, stooping, crawling, and equipment operation both indoors and outdoors. Position requires frequent walking, stair climbing, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing, and pulling; heavy lifting, up to 75 pounds. Subject to sustained periods of time with exposure to the elements with adverse conditions. May require tools and equipment operation that could cause personal harm and/or injury if improperly handled. Requires irregular and/or extended hours, including weekends, evenings, and holidays,determinedby event schedule and/or department needs. Requires radio usage, two-way handheld.

Note

The essential responsibilities of this position are describedbelowtheabove headings They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Recruiter- Jordan WhiteLegendsGLOBAL

100 South West Temple Salt Lake City, Utah 84101