Job Description

About WheelsOnsite USA:

WheelsOnsite is the leader in Alloy Wheel Reconditioningm servicing customers across the United States. Recognized eight times by INC 5000 as one of the fastest-growing companies in the country, we pride ourselves on delivering premium wheel repair services while creating a fun, dynamic work environment.

Why Join Us?

• Schedule: Monday – Friday, 8:00 AM – 5:00 PM
• Benefits:
• Health, dental, vision, and life insurance
• 401(k) matching
• Paid time off
• Training Provided
• A fast-paced, team-oriented environment where your contributions make a real impact.
• Opportunities for growth and professional development within a rapidly growing company.

Dispatcher Responsibilities:

• Answer incoming service calls and provide top-tier customer service.
• Schedule and monitor technician service appointments to ensure timely service delivery.
• Dispatch service technicians according to their schedules.
• Manage customer accounts and ensure satisfaction with our services.
• Resolve customer issues in a prompt, courteous, and professional manner.

Dispatcher Qualifications:

• Excellent interpersonal and communication skills.
• Customer service experience with a strong ability to interact with diverse customers.
• Ability to thrive in a fast-paced, high-pressure environment.
• Strong problem-solving and multitasking skills.
• Attention to detail and excellent organizational abilities.
• High school diploma or equivalent (preferred).
• Ability to reliably commute to Sterling, VA (or willingness to relocate).

Job Type: Full-time

Work Location: In-person in Sterling, VA

To Apply:

If you're ready to bring your skills and passion for customer service to a rapidly growing company, apply today! Join us at WheelsOnsite and help us continue to provide top-notch service to our clients.