The Chefs'​ Warehouse

Dispatcher

The Chefs'​ Warehouse  •  Austin, TX (Onsite)  •  7 hours ago
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Job Description

About Hardies
Hardie’s Fresh Foods has been delivering the freshest produce and finest specialty ingredients to Texas kitchens for over 80 years. Family-owned and Texas-proud, Hardie’s started with a single truck and a passion for quality. Today, we’re a trusted partner to chefs, restaurants, and foodservice professionals across the Lone Star State—supplying everything from peak-season fruits and vegetables to artisan cheeses, premium olive oils, chocolates, and center-of-the-plate proteins like meats and seafood. With deep relationships across local farms and global producers, we stay ahead of culinary trends while staying true to what matters: dependable service, outstanding quality, and helping chefs create memorable menus. Rooted in tradition, driven by innovation—Hardie’s is here to fuel kitchens with the ingredients that make food shine.

Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route. Also route driving when needed - Must hold DCL A DL

What you’ll do:
• Dispatch all drivers and helpers.
• Driving when needed - CLD preferably
• Daily record keeping of agency and helpers for payroll.
• Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio’s, etc.).
• Maintain hand truck inventory and update spreadsheet.
• Maintain and update ez-pass account.
• Respond to all emails within 5 minutes and continue responses until resolved.
• Must complete hand off log with or without issues.
• Responsible for maintaining and charging all phones.
• Monitor geo tab and address drivers on all alerts.
• Update routers with delivery windows and any address issues.
• Check emails before dispatching for any updates, changes or notes.
• Answer all phone messages.
• Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
• Complete daily activity sheet.
• Complete wufoo report daily.
• Update pickup sheet with purchasing twice a day 2pm and 4:00 pm.
• Send email updates regarding any issues with the routes including delays.
• Update invoice register in as400 for the company.
• During the day continually follow up on all pickups with drivers before they become issues.
• Assist drivers with directions, roadside assistance, accident guidelines, etc.
About you:
• High school diploma or G.E.D. required
• 2+ year of dispatch experience, preferably in a transportation industry.

#LI-TC1 #IND1

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:
• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.
The Chefs'​ Warehouse

About The Chefs'​ Warehouse

The Chefs' Warehouse, North America's top specialty food distributor since 1985, offers over 88,000 premium products to elite restaurants, hotels, and gourmet shops.

Proudly Great Place to Work®-Certified™

OUR VALUES:

C. Curious & Creative - We foster creativity and curiosity to drive innovation and enhance efficiency for customers, vendors, and employees.

H. Hungry for food and results - We have an unmatched drive to deliver industry-leading results. Success is measured by both the outcome and the path to achieving our vision and goals.

E. Entrepreneurial - We approach work with a success-oriented mindset, bringing determination, grit, and resourcefulness to adapt to the ever-changing needs of customers, vendors, and employees.

F. Forward-Thinking & Flexible - We strive to stay ahead of our competitors with a flexible approach that delivers exceptional experiences and value, influences market trends, and provides agile, customized solutions.

S. Supportive (Of Peers and Chefs) -Through teamwork and skillful collaboration, we foster a supportive, honest, and fair environment for our customers, vendors, and employees, always open to challenging our ideas and embracing the best solutions.

Industry
Food & Beverage
Company Size
1,001-5,000 employees
Headquarters
Ridgefield, CT
Year Founded
Unknown
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