Eastern Lift Truck Co., Inc.

Dispatcher

Eastern Lift Truck Co., Inc.  •  Berwick, PA (Onsite)  •  8 days ago
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Job Description

Eastern Lift Truck Co.
PM Dispatcher
Currently, we are seeking a PM Dispatcher to support our Berwick, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Main Duties:
Schedule and dispatch planned maintenance to ensure timely completion
Receive service requests from customers and coworkers
Data entry
May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
Assist with investigation and resolution of Open ServiceMax WIP and NDS WIP
Manage fleet reports to obtain good standing with fleet metrics
Assist with opening and dispatching work orders for technicians
Inputting PM plans and setting up new PM accounts in ServiceMax
Managing PM frequencies and changing plans status via instruction from sales representatives
Assist with invoicing PM billing and any other accounts set forth by management
Requirements:
Dispatch experience preferred
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Must be a team player
Pleasant phone demeanor
Stable work history
Proficient with Microsoft Word and Excel
Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.

Find out more at: www.easternlifttruck.com
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
Eastern Lift Truck Co., Inc.

About Eastern Lift Truck Co., Inc.

Eastern Lift Truck Co., Inc. was founded in 1971 with a singular but powerful goal: become the best material handling equipment service provider in the industry! As a family-owned business, our core values include loyalty, honesty, respect, and pride in our work. We pursue excellence in all that we do and strive to keep our core values front and center. These values define us and what it means to be a good service provider to our customers.

Today, 50+ years since our founding, we are proud to be recognized as one of the premier service providers in the Northeast and one of the most successful dealerships in the United States.

Eastern Lift Truck Co. is headquartered in Maple Shade, NJ, and operates more than 20 locations to serve businesses throughout the Mid-Atlantic region including Delaware, Maryland, New Jersey, Southeastern New York, Central and Eastern Pennsylvania, Northern Virginia, the "panhandle"​ of West Virginia and our nation's capital, Washington, DC.

The Company is involved in the local communities it serves and has been awarded the Yale “Dealer of Excellence,"​ Hyster “Dealer of Distinction, Combilift “Dealer of Excellence,” Material Handling Equipment Distributor Association’s “Most Valuable Partner,” and Steel King's Excalibur Premier Dealer Award.

Industry
Installation & Maintenance
Company Size
501-1,000 employees
Headquarters
Maple Shade, NJ
Year Founded
1971
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